Invoicing Administrator I

Overview

Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities. We are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who LOVE what we do!

The Gund Company: Take Care of Each Other, Take Care of the Customer and Take Care of the Business

Job Summary

The Invoicing Administrator provides overflow resource support to a variety of different teams based on business demand. Primary responsibilities include receptionist duties, invoicing & accounts receivable, order entry, and document organization services.

Essential Job Functions

Receptionist

• Greet incoming facility visitors and provide coordination and standard documentation for their visit.
• Answer and route incoming phone calls with efficiency and professionalism.
• Provide general facility information to visitors and callers.
• Receive incoming mail for facility and distribute to appropriate individuals.
• Oversee office supply inventory and prepare order for purchasing team. Manage ordering process to support demand.
• Perform additional tasks and responsibilities as required.

Invoicing and Accounts Receivable/Accounts Payable

• Prepare invoicing for orders, review for accuracy, unit cost, terms, freight charges, etc., and post to general ledger.
• Email customer invoices using LOGICITY software, customer portals and standard mail.
• Process credit card payments through FIRST DATA software accurately and efficiently.
• Manage outstanding invoices and interact with customers regarding collections following the A/R collections process for accounts less than $5,000.
• Provide timely and accurate payment and account standing information to CSRs.
• Collect and initiate credit reference checks on prospect customers. Upon approval, set-up new customers in Customer Relationship Management system (CRM). 
• Researches billing issues, creates and processes Return Material Authorization (RMA).
• Process and code parcel invoices and forward to Logistics Supervisor.

Workflow Documentation Scanning Process

• Scan Customer Service Acknowledgement, work order travelers, drawings, pack slips, certificate of conformance, bills of lading, and invoices; and uploads to G drive.
• Scans accounts payable documentation, vendor pack slips, receiving and inspection tags, certificate of conformance, and bills of lading.
• Reviews and scans stock work orders to appropriate folders.  
• Collect missing documents from appropriate team members.
• Perform other related duties or projects as required and assigned.

Education & Qualifications

• Prior order entry or data input experience is required.
• Accurate and efficient typing skills are required.
• Previous customer communication experience is required.
• Prior cash balancing experience is required.
• Prior experience in collections preferred.
• A high school degree with at least 2 years administrative experience, and/or an equivalent combination of education and experience is required.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee is regularly required to sit, stand, walk, use hands and fingers, talk and hear. Work is performed in an office environment with occasional entry onto the manufacturing floor. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Why Join Us?

Our employees have a vested interest in our Company’s success. The Gund Company is 30% employee-owned through our ESOP (Employee Stock Ownership Plan). Shares are awarded each year based on a calculation that takes into consideration our Company’s financial profitability, employee tenure, and earnings. There is no out-of-pocket investment required!

In addition, our employees enjoy:

• A safe and healthy work environment
• Competitive wages
• Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability
• 401(k) retirement savings program with a 50% employer match up to 6% of contributions
• Regular employee feedback through our IDP (Individual Development Plan)

According to the Gallup Q12 employee survey method, The Gund Company is ranked “world-class” regarding employee engagement. Please review our current career opportunities and consider applying today! We are always accepting applications for new talent to join our organization.

EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.

HR use only

Last Revised: 

2/2020