I/O Psychologist II

About the Organization

Global Skills X-Change (GSX), a veteran-owned small business, is a leading authority in delivering professional development and workforce management services and solutions to equip organizations with the tools and capabilities to adapt to rapid change. With a special expertise in designing, maintaining, and managing professional credentialing programs, nobody is better positioned to help employers deliver skilling, reskilling and upskilling solutions in an evolving workplace. Our culture is one of innovation rooted in diversity, equity, and inclusion. Our team of Ph.D.- and Masters-level researchers, Industrial/Organizational (I/O) psychologists, MBAs and talent development professionals tackle today's most complex human capital and learning and development problems with rigor and creativity - while maintaining some of the highest client satisfaction and reputation scores in the industry. Your work at GSX will provide a lasting impact as you ensure organizations are equipped to excel in the face of change.

Department: Solutions, Services, and Capabilities (SSC)

Job Status: Full Time (40+ hrs.)

FLSA Status: Exempt

Reports To: Technical Director, MAP

Grade/Level: 2

Amount of Travel Required: < 30%

Work Schedule: Monday – Friday (core hours 9am-3pm)

Positions Supervised: Non-Supervisory

Work Location: Hybrid/Remote and client site

Citizenship Status: U.S. Citizen

Clearance: TS/SCI w/Poly preferred

Position Summary

At GSX the I/O Psychologist II is a non-supervisory position that will focus heavily on psychometric analysis of test and item functioning using Classical Test Theory (CTT) and Item Response Theory (IRT). The I/O Psychologist II will work under the guidance of an I/O Psychologist III, IV, and/or V to support client work and internal GSX initiatives. The I/O Psychologist II will support both quantitative and qualitative analytic efforts and is proficient with basic analytic tools. The I-O Psychologist II will also provide technical support in other work functions such as: Talent Development and Management, Workforce Development and Management, Competency Development and Management, Learning and Development, Credentialing, and Job Design. Specific responsibilities include performing literature reviews; assisting in the development of surveys, testing, and training materials; administering data collection measures; analyzing data; and assisting in the development of project reports, provide support for implementing procedures, and supporting project tasks.

Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

Technical:

• Apply detailed skill or knowledge of test theory, psychometric methodology, and statistics to research and analyze data related to workforce analysis.

• Conduct basic psychometric data analysis on assessments (i.e., pilot-tests, production, ongoing maintenance) and surveys (e.g., item-level, test-level, demographics, etc.) using CTT and IRT.

• Analyze job requirements (e.g. tasks and competencies) to support development of I/O and/or Human Resource testing and career development tools.

• Provide technical support to design, develop, implement, and maintain certification programs.

• Provide support to more senior I/O psychologists in client work on certification implementation and maintenance through status updates, custom solutions, product adjustments, and process recommendations.


• Provide technical support in all aspects of the development and execution of certification assessments.


• Provide technical support in job analyses (to include but not limited to, Job Task Analysis (JTA), Functional Job analysis (FJA), and Competency Modeling), to identify core tasks, competencies, and requirements for a variety of occupational series.


• Support more senior I/O psychologists in the internal review and evaluation of position descriptions to ensure alignment with GSX and classification standards.


• Assist in the development of competency models and frameworks to support human capital management and organizational development.


• Provide evidence-based recommendations for job alignment, role clarity, and organizational efficiency for both internal talent development initiatives and client work (as requested).


• Design and support the execution of large and small group facilitation activities such as focus groups, workshops, listening sessions, and stakeholder engagements.


• Facilitate or co-facilitate group sessions, guiding discussions and ensuring inclusive, productive participation.


• Capture, analyze, and synthesize qualitative data from group interventions, including developing themes, findings, and recommendations.


• Draft session reports, briefing materials, and presentation decks for both internal and client use.


• Support the development of facilitation materials, including agendas, discussion guides, and interactive exercises.


• Assist project managers in project activity efforts, including planning, scheduling, logistics coordination, and stakeholder communication


• Collaborate with internal teams and client stakeholders to ensure successful project execution and high-quality deliverables.


• Contribute to knowledge management by maintaining records of session outputs and lessons learned.


• Prepare technical and non-technical reports, documentation, and presentations to communicate findings and recommendations to stakeholders.

Requirements

Education: Master’s degree in I-O Psychology or similar from an accredited university.

Experience: 3-7 years or more experience in support of I/O development activities for government or commercial agencies.

Skills & Abilities: TBD

Technology Skills: Basic proficiency with Microsoft Suite and data analysis tools (e.g., Lertap, SPSS, R, or Python) for workforce and organizational analysis.

Work Environment

Work is performed primarily in office and occasionally working group or conference settings, in all weather conditions, though mostly indoors. The noise level in the work environment is usually quiet in office settings and moderate in other situations.