Irish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation Package

Mercier Consultancy MD is excited to offer unique Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the rich culture and scenery Bulgaria has to offer.

Why Work with Mercier Consultancy MD?

We prioritize the growth and well-being of our employees, fostering a supportive environment where you can thrive. As a part of our team, your role will be vital in delivering exceptional service to our valued customers.

Key Responsibilities

• Provide top-notch support to Irish-speaking customers through various channels, including phone, email, and chat, while ensuring professionalism in every interaction.
• Assist customers in understanding our products and services, offering detailed and accurate information.
• Effectively address and resolve customer inquiries and complaints to maintain satisfaction and trust.
• Maintain accurate documentation of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to improve service quality and responsiveness.
• Stay updated on product offerings and industry trends to provide informed support to customers.

• Fluency in Irish (both written and spoken) is essential; proficiency in additional languages is an advantage.
• Previous experience in customer service, particularly in a multilingual environment, is preferred.
• Strong communication skills, with a focus on creating positive customer relationships.
• Effective problem-solving abilities centered around customer satisfaction.
• Comfortable using computer systems and CRM platforms.
• A positive attitude, enthusiasm for new cultural experiences, and readiness to relocate to Bulgaria.
• Willingness to work flexible hours, including evenings and weekends if needed.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...