Ironclad Administrator and Technologist III (B3)

Administrate Ironclad CLM, including user management, permissions, workflow configuration, and integrations. Develop and modify workflows to meet evolving business needs and standards. Partner with Legal, Sales, Finance, and Procurement to streamline contract processes and improve user experience (UX). Create and modify CLM metrics and deliver usage reports; recommend improvements to reduce friction. Troubleshoot platform issues and coordinate with vendor support for resolution. Maintain governance and configuration documentation to ensure scalable and repeatable processes. Develop and implement new workflows within or integration with CLM to meet future needs. Continually validate data integrity of repository and reporting thereof. Assist in administration and maintenance of legal technology stack to ensure continued optimal performance, value, and evolution. 3-5+ years administrating SaaS platforms (legal tech or enterprise apps). Hands-on experience with Ironclad CLM or similar contract lifecycle management tools. Strong workflow design skills (conditional approvals, metadata/properties, governance). Tech-savvy with proficiency in ServiceNow and Microsoft Office 365 (Outlook, Excel, Word, PowerPoint). Familiarity with basic legal concepts and contract terminology. Excellent written and verbal communication skills for global collaboration. Adept and proficient working independently as well as collaboratively across the organization. A can-do attitude and willingness to support projects and team members as needed. Strong attention to detail. Collaborate with stakeholders and technology support teams (internal and external) in a timely, productive manner. Experience in semiconductor or global manufacturing environments. Exposure to identity governance tools (e.g., SailPoint) and SSO/SAML processes. Application Programming Interfaces (API) to automate tasks and integrate between solutions. Comfort with analytics and reporting for operational continuous improvement. Experience with OneTrust or a similar corporate wide risk management and compliance tool. Experience with other Microsoft 365 technologies (e.g., PowerBI, Power Automate) Passion for AI technologies and their responsible use in the legal space to drive productivity and innovation. Experience supporting and adapting technology for a global legal organization.