IS Account Manager

Thompson Industrial, a subsidiary of Clean Harbors, is seeking an Account Manager, to join the Industrial Services Sales team. The Account Manager is responsible for bringing expert knowledge to scope and quote projects for customer base in their designed geographic region. Responsible for growing, expanding, and maintaining revenues and EBITDA within the assigned territory.

Why work for Thompson Industrial?

• Health and Safety is our #1 priority and we live it 3-6-5!


• Competitive wages


• Comprehensive health benefits coverage after 30 days of full-time employment


• Group 401K with company matching component


• Generous paid time off, company paid training and tuition reimbursement


• Positive and safe work environments


• Opportunities for growth and development for all the stages of your career

• Act as primary face of represented company to customers and stakeholders involved with local business;
• Promote revenue and margin growth across existing and prospect accounts within a dedicated geographic region;
• Sell industrial cleaning and specialty services to existing and prospect customer accounts;
• Perform all aspects of the sales cycle from prospecting, obtaining and attending customer meetings and job walks, authoring and issuing project quotations, securing business, and assisting Operations with project execution/close out;
• Maintain close relationship with local operations and finance teams;
• Implement account and territory growth strategies for assigned accounts and geographical region covered;
• Manage sales budget for accounts under responsibility;
• Maintain current insights into relevant industries, regions and customers; develop actionable plans for top customers in accordance to strategic direction set out by SVP of Sales;
• Monitor account progress in sales and customer satisfaction and present results to DSM on a routine basis;
• Work in tandem with other salespeople in organization to increase cross sell opportunities;
• Ensure customer satisfaction through routine interactions including meetings, phone calls, luncheons, etc.;
• Provide total customer ownership and manage disputes and conflicts by troubleshooting all customer issues as they arise;
• Lead contract management and collection of invoiced revenue from customers;
• Document necessary customer information and interaction;
• Uphold and portray role-model corporate values

• Bachelor’s degree preferred
• Alternative combinations of education and experience may be accepted in lieu of degree
• 3 years industry or relevant experience
• Maintain ability to work with little or no supervision. Maintain ability to handle multiple tasks simultaneously
• Maintain professional appearance. Must have excellent presentation and writing skills
• Ability to travel as needed

Thompson Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. A division of HPC Industrial Services, offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

Thompson Industrial is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Thompson Industrial is a Military & Veteran friendly company

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