IS Customer Support Technician - On Site

IS Customer Support Technician - On Site

The job duties listed are essential functions of the position.  However, other duties may be assigned, and may also be considered essential functions of the position.
The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position.  The degree of fluency required will vary depending upon the nature of the position.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2+ years' experience in technical support or at least one current certification in technology related field.
• Experience using Knowledge management tools.

Preferred Qualifications:

• Associate's Degree in IT or IT related equivalent.    
• Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems or related discipline.    Coursework/Training: Current certification A+, Network+, CCNA, MCSE, RHCE, MCSA, CSA, ACE, CCIE, or MSDBA.    

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.