IT Analyst - WMS Administration - 3rd Shift

Job Description:

WE CREATE EMPOWERED LEADERS!

At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.

Our IT team is responsible for supporting our continued growth by partnering with each function to align the IT strategy and identify solutions, automating business processes, developing custom software solutions, providing, and governing access to data, evaluating and implementing purchased software solutions, enabling advanced technologies like AI and ML, and managing the infrastructure and security these solutions require across the enterprise. We work to solve business challenges and drive efficiency through technology.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

The IT Solution Delivery Associate Analyst is responsible for administrative and technical support of WMS High Jump. This role will be supporting on 3rd Shift- Sunday-Thursday - 11pm-7am

Duties and Responsibilities

Prepare accurate and detailed requirement specification documents and functional technical specification documents

Understand the relationship between functional and technical requirements

Identify the current -- future- state business processes

Provide a technical development support for development and system configurations and automation requirements

Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions

Coordinate with business users to identify functional cases and establish test scenarios and results

Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality

Provide day to day and on-call first and second tier end user application support, as appropriate

Education and Experience Requirements

Requires education equivalent to four years of high school OR 2 year IT degree preferred

ITIL Certification Preferred

2+ years of work experience in business analysis or an IT related position

Exposure to IT business applications and methodologies required

Prefer 1+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications

Strong math and analytical skills

Experience in writing SQL queries

Knowledge of warehouse management systems; High Jump experience a plus

Working knowledge in MS Office

Knowledge of radio frequency scanning process and devices and the interfaces these devices use

Strong professional written, verbal, analytical and interpersonal skills

Computer skills

Qualifications / Preferred Qualifications

Proficient in thinking logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and recommend solutions that address expressed needs

Demonstrate knowledge of project management skills including planning, scheduling and execution

Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs

Ability to gather business requirements, process flows, and use case scenarios

Make recommendations for process improvements, documentation standards, procedures, and / or guidelines

Strong verbal and written communication skills across functional audiences with different backgrounds

Strong SQL Skills

We provide these great perks and benefits:

Robust health, dental and vision insurance plans

Generous 401 (K) savings plan

Education assistance

On-site wellness, fitness center, food, and coffee service

And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits) .

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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