IT Application Specialist

Description

Essential Job Functions

Job Summary: This role involves working on system integration and automation processes within IT and production facilities. The ideal candidate will have experience with JIRA, SharePoint, Label Formats, and low-code solutions, and will be responsible for enhancing and standardizing label printing automations, supporting label printing architecture, automating tasks using low-code platforms, and developing system integrations between various systems.

Key Responsibilities:

• Label Printing Automations: Enhance and standardize label printing automations to ensure consistency and efficiency across production facilities.
• System Integration: Develop and maintain system integrations between various systems such as Syteline, Salesforce, SharePoint, and JIRA to streamline processes and improve data flow.
• Low-Code Development: Utilize low-code platforms like Power Apps and JIRA to create custom applications and workflows that meet business requirements.
• Support and Maintenance: Provide ongoing support and maintenance for label printing architecture and other integrated systems.
• Collaboration: Work closely with business architects, development teams, and other stakeholders to translate requirements into functional solutions.
• Documentation: Maintain comprehensive documentation of all development and integration processes to ensure clarity and continuity.

Qualifications:

• Pursuing Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience with JIRA, SharePoint, Label Formats, and low-code solutions.
• Strong understanding of system integration and automation processes.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both written and verbal.

Preferred Skills:

• Experience with Power Apps and other low-code platforms.
• Familiarity with Syteline and Salesforce.
• Knowledge of label printing architecture and processes.

Documentation and Training:

Maintain detailed documentation of system configurations, integrations, and workflows.

Train end-users on using custom applications and system features.

Provide technical support and guidance to colleagues.

• Security and Compliance:

Implement security best practices in coordination with Cyber Security for all integrated systems.

Participate in security audits and risk assessments.

• Collaboration:

Work closely with IT teams, facilities management, and other stakeholders.

Participate in cross-functional projects related to technology infrastructure

Job Requirements

• Experience involving integrated systems and similar technologies.
• Strong troubleshooting skills and attention to detail.
• Ability to build knowledge of network protocols, IP addressing, and VLANs.
• Excellent communication and teamwork abilities

Working Conditions

• Mostly office environment, occasional light manufacturing environment 
• Fast-paced, team-oriented environment
• Low noise level in a temperature-controlled setting
• Some level of domestic and/or international travel may be required.
• May work remotely.
• Mostly normal business hours with occasional need to flex hours