IT Applications Manager

The Bay Family of Companies is looking for a customer-focused individual with Microsoft ERP systems knowledge, business acumen, and problem-solving skills to join our team as our IT Applications Manager. This position will manage a team of business systems analysts, architects, and external consultants to deliver improvements to Bay’s ERP and supporting systems and applications. In addition, the manager will provide expertise and guidance around business process alignment, business system functionality, and work with other members of the Bay teams to lead projects related to program change, acquisition integration, and enhanced solution delivery for application upgrades.

Essential Duties and Responsibilities:

• Lead the department in delivering configuration and end-user support for ERP Systems, specifically Microsoft Dynamics AX / 365 Finance & Operations
• Work with business and technology leaders as appropriate to ensure proper alignment of business system solutions with business goals and processes
• Manage systems & software integration projects
• Provide project management leadership for acquisition activities in the ERP space
• Establish standards, methodologies, and documentation for business system configuration and application integration
• Leverage both internal and outsourced resources to facilitate delivery
• Provide direction and ensure quality for the application team in support of daily business operations and provide technical leadership to team members working on business system project teams
• Manage planning and implementation of enterprise services design, including configuration, integration, and maintenance of ERP systems and other platform solutions
• Participate in major contract negotiation for software and support services related to business systems and applications
• Ensure projects meet business requirements, fulfill end-user requirements, and identify and resolve systems issues
• Review and analyze existing business applications (application functionality, maintainability and operational effectiveness), and then develop strategies for improving or leveraging these systems

Education and Experience:

• Bachelor’s degree in information systems, Computer Science, or similar technical discipline desired
• 10+ years of enterprise experience deploying and maintaining ERP systems and enterprise applications. Microsoft Dynamics AX/365 experience desired, but Netsuite, Epicor, JDE or SAP experience will be considered in lieu of.
• 7+ years of progressive experience managing the implementation, integration, and operations of enterprise level applications in a variety of technology footprints
• In depth knowledge of Finance and Accounting Processes
• Multi-Company experience with ERP support
• Strong analytical and problem-solving skills
• Experience in Database Structure and relationship modeling
• Knowledge in the support and use of Management Reporter, EDI, SSRS, and Data Warehousing is desired
• Strong business process, application configuration, troubleshooting, and ERP knowledge
• Ability to identify customer needs, gather relevant information systematically, and resolve problems
• Ability to develop effective teams and mentor teammates
• Ability to present ideas in concise, business, technical, and user-friendly language
• Possesses high degree of personal initiative
• Effective communications, presentation, organizational, and planning skills

Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. 

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives. 
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. 
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***