IT Asset Management Analyst

Support IT by processing invoices, develop and prepare accurate and timely reports. Implement Asset Management processes for Hardware and Software Assets within the Datacenter and End-User space. Manage leased assets, interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Ensure quality and timely delivery of customer requirements. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management tasks. Becomes knowledgeable with guidelines set by contractual agreements with suppliers and maintains a strong customer focus. Data Entry and Asset Management Reviewing and Maintenance of license assignment for software installations Assisting ServiceDesk with onboarding of accounts Shipping, receiving, tracking orders Order IT stocked equipment Produce asset inventory, stock equipment inventory, license inventory, and various reports to program management weekly Responsible for working with 3rd party shipping and delivery vendors e.g. USPS, FedEx, UPS, etc. Responsible for creating new Configuration Item (CI) assets including but not limited to processing, asset tagging, recording, and creating new CMDB/CI items into the Configuration Management Database (CMDB) Responsible to maintain and organize a warehouse of a wide range of technology-based customer assets Responsible for loading, securing, unloading, and transporting warehouse items via company provided delivery van Depot Analyst is responsible for all aspects of the flow of enterprise assets into and out of the warehouse Responsible for the safe operation of warehouse equipment e.g., handcarts, two-wheel dollies, etc. as needed to move assets from receiving through transport and delivery Responsible for the accurate maintenance and recording of assets into, but not limited to, the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery Author and/or significant contributor to Standard Operating Procedures (SOPs) where needed or directed by management Responsible to fully document assigned tickets to show all work performed to pass SLRs Responsible to maintain accurate CMDB entries for assigned tickets or tasks Must be able to consistently lift 30 pounds overhead Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery Must be able to safely operate a delivery / cargo van Minimum 1 year of experience with asset management and shipping receiving. Minimum 1 year of experience with logistical IT support to include scheduling, ordering parts, ordering equipment, and order tracking. Minimum 1 year of experience in processing but not limited to New Assets, IMACS, Retirements, Disposals US Citizenship Ability to obtain a Public Trust Driver's license Working knowledge of Microsoft Office Suite Strong verbal and written communication skills Strong organizational skills with keen attention to detail Ability to multi-task and prioritize Excellent interpersonal and customer service skills Collaborative and ability to work well within a team