IT Assistant

• Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner.
• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Help manage and monitor network infrastructure, including routers, switches, and firewalls.
• Perform routine system updates and upgrades to ensure optimal performance and security.
• Assist in maintaining documentation of IT processes, procedures, and configurations.
• Collaborate with the IT administrator to identify areas for improvement and implement solutions.
• Provide training and support to users on IT-related topics as needed.

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Prior experience in a similar IT support role preferred.
• Strong knowledge of computer hardware, operating systems, and software applications.
• Familiarity with network protocols, configurations, and troubleshooting techniques.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) a plus.

• Ability to sit or stand for extended periods and perform frequent computer and keyboard use.
• Ability to walk, bend, stoop, reach, and work in confined spaces to install or service equipment.
• Ability to lift and move equipment up to 50 pounds.
• Sufficient manual dexterity and visual acuity to handle technical components and read screens or documentation.
• Ability to travel between work areas or locations as needed.

• Willing to train.
• Friendly and supportive work environment.
• Chance to work with cutting-edge technology and make a meaningful impact.
• Full-time new hires: Eligible to participate in all Company benefit plans, including:
  • Health, Dental, Vision Insurance, and HSA 
    • 1^st of the month after 30 days employment
    • Subject to plan terms
  • Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability
  • PTO – Earned on Accrual Basis
  • Company-Paid Holidays
  • 401(k)

Southwest Florida is often praised as being one of the healthiest and happiest places in the world with miles of white-sand beaches and a dynamic community. Broadcast Center is an Equal Opportunity Employer and we are a drug-free and smoke-free environment.