IT Business Analyst

At CSpring, we believe in the power of data to drive decisions and real-world impact. We’re a purpose-driven consulting firm specializing in data strategy, data engineering, and data analytics. Our clients span the public and private sectors, and our work helps them solve complex problems, gain insights, and achieve measurable results.  

We're seeking talented professionals who are collaborative, curious, and committed to making a difference that thrive at the intersection of data, technology, and business strategy. Whether you're passionate about transforming public programs, enabling executive decision-making, or modernizing legacy systems, you'll find meaningful work and purpose here.

Why You’ll Love Working Here

• Purposeful Projects – Improve systems that serve real people by delivering smarter data, streamlined processes, and strategic insight.
• People-First Culture – We’re as committed to your growth as we are to delivering high-impact solutions. You’ll find support, autonomy, and community here.
• Strategic, Hands-On Work – From data architecture and documentation to client workshops and solution delivery, you’ll influence every step of the process.
• Collaborative Trust – Our clients rely on us to listen carefully, deliver consistently, and guide wisely. We partner with integrity, curiosity, and heart.

What You’ll Do

You will work with the PM in the planning, directing, and coordination of activities related to the replacement of a large enterprise scale technology project, ensuring the business requirements of the project are captured leading to a successful transition.

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Communicate and validate requirements with relevant stakeholders.
• Construct workflow charts and diagrams, studying system capabilities, and writing specifications.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Convert roadmap features into smaller user stories.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Serve as liaison between various business departments and groups.
• Communicate findings and recommendations to the project manager for updates to stakeholders and executives.
• Participate in testing and validating new systems and processes to meet business requirements.
• Assist with project management as needed.

• Bachelor's degree in computer science, business, or a related field.
• 5+ years of Business Analyst experience or in a related role.
• 5+ years of knowledge of project management methodologies and tools.
• 5+ years of strong experience leading, facilitating, and motivating teams for medium to large scale IT projects.
• 5+ years of strong understanding and experience working with stakeholders in achieving their goals.
• 5+ years of strong background in facilitating and leading requirement gathering sessions.
• 5+ years of demonstrated experience in the creation of user stories.
• 5+ years of strong organizational, multi-tasking, and time management skills.
• 5+ years of demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment.
• 5+ years of experience managing projects to successful conclusion.
• Strong verbal, written, and interpersonal skills across all levels of the organization.
• Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills.
• Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization.
• Ability to handle multiple tasks beyond the routine, with a high degree of independence, intuition, and initiative.
• Ability to maintain composure and control when things do not proceed as planned.
• Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components.

Preferred Qualifications

• Prior healthcare industry experience.
• Strong understanding of healthcare enterprise systems.
• Prior State of Indiana or public sector project experience.
• Hands-on experience with Jira, Azure DevOps, Confluence, or Visio in a Hybrid Agile setting.

Come Build With Us

At CSpring, we unlock the potential of people and data. If you're ready to lead meaningful projects, collaborate with passionate teams, and grow your career in a people-first consulting environment—apply today!