IT Business Systems Analyst

Scope of Work:
The Contractor will provide IT Technical Support for the Bureau of Behavioral
Health Wellness and Prevention (BBHWP) systems. This will include research,
business flow, analysis, evaluation, creation, data collection, testing and
troubleshooting, documentation, and maintenance on the functionality of the
various BBHWP program applications. It will also include educational training
of internal State employees, external behavioral health and substance abuse
prevention agencies, providers, and Vendors. This position will support
Nevada’s Mental Health and Substance Use focal points: Treatment Episode Data
Set (TEDS), Client -Level Data (CLD) and Uniform Reporting Systems (URS);
Inventory of Treatment Facilities (I -TF) and the National Substance Use and
Mental Health Services Survey(N -SUMHSS).

• Analyze business processes by maintaining documentation of agency business
processes, developing procedural alternatives in the absence of properly
operating software, identifying work processes that may be automated, researching
and evaluating computer hardware and software needs, defining potential
benefits of proposed system or deficiencies to be corrected in the existing
system, proposing business process improvements, and defining and documenting
data definitions and relationships to be used in the foundation of systems
development.
• Develop requirements by participating in agency program planning; determining
business function and end -user requirements through consultation with
end -users, technicians, vendors, management, and others; conducting detailed
alternative analyses; developing written requirements for proposed systems and
applications; writing technical requirements for grant proposals as required;
and preparing documentation for the computer system manual.
• Monitor financial aspects of system development by participating in
recommending and justifying resource allocations and expenditure decisions,
participating in budgeting, preparing purchase requests, tracking and recording
expenditures, and tracking project progress and costs. Test systems
functionality by preparing test plans and participating in quality assurance.
Monitor system implementation by participating in procedure development and
evaluation, preparing end user procedures, devising and implementing procedure
modifications, developing transition plans, developing training material, and
participating in training development and presentation for a variety of agency
programs and applications.
• Analyze the regulatory environment by reviewing new and revised federal and
State laws, regulations, and agency policies and interpreting their effect on
the program area.
• Coordinate with other professional staff by initiating system work requests,
assisting staff in developing bridging specifications to program areas that
interact with computer processes and output, and working with programmers to
test and support the implementation of system changes. Perform related duties
as assigned.

Experience and Skills Required:

Scope of Work:
The Contractor will provide IT Technical Support for the Bureau of Behavioral
Health Wellness and Prevention (BBHWP) systems. This will include research,
business flow, analysis, evaluation, creation, data collection, testing and
troubleshooting, documentation, and maintenance on the functionality of the
various BBHWP program applications. It will also include educational training
of internal State employees, external behavioral health and substance abuse
prevention agencies, providers, and Vendors. This position will support
Nevada’s Mental Health and Substance Use focal points: Treatment Episode Data
Set (TEDS), Client -Level Data (CLD) and Uniform Reporting Systems (URS);
Inventory of Treatment Facilities (I -TF) and the National Substance Use and
Mental Health Services Survey(N -SUMHSS).

• Analyze business processes by maintaining documentation of agency business
processes, developing procedural alternatives in the absence of properly
operating software, identifying work processes that may be automated, researching
and evaluating computer hardware and software needs, defining potential
benefits of proposed system or deficiencies to be corrected in the existing
system, proposing business process improvements, and defining and documenting
data definitions and relationships to be used in the foundation of systems
development.
• Develop requirements by participating in agency program planning; determining
business function and end -user requirements through consultation with
end -users, technicians, vendors, management, and others; conducting detailed
alternative analyses; developing written requirements for proposed systems and
applications; writing technical requirements for grant proposals as required;
and preparing documentation for the computer system manual.
• Monitor financial aspects of system development by participating in
recommending and justifying resource allocations and expenditure decisions,
participating in budgeting, preparing purchase requests, tracking and recording
expenditures, and tracking project progress and costs. Test systems
functionality by preparing test plans and participating in quality assurance.
Monitor system implementation by participating in procedure development and
evaluation, preparing end user procedures, devising and implementing procedure
modifications, developing transition plans, developing training material, and
participating in training development and presentation for a variety of agency
programs and applications.
• Analyze the regulatory environment by reviewing new and revised federal and
State laws, regulations, and agency policies and interpreting their effect on
the program area.
• Coordinate with other professional staff by initiating system work requests,
assisting staff in developing bridging specifications to program areas that
interact with computer processes and output, and working with programmers to
test and support the implementation of system changes. Perform related duties
as assigned.

Experience and Skills Preferred:

EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited
college or university in business,
public administration, management information systems, or other disciplines
related to the assignment and
two years of professional experience in a related program area analyzing and
interpreting program laws,
regulations, policies and procedures, which included one year of experience
applying recognized data
processing concepts to business process planning and analyses; or an equivalent
combination of education and experience as
described above.
ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES (required at time of application):
Working knowledge of: a variety of end -user tools and applications; principles,
practices, and procedures
required to design and implement information systems -based solutions. General
knowledge of: automated
systems logic; data processing concepts including general database, system
security, data communication, and
multiple platform strengths and weaknesses; accepted practices and methods used
in designing program
reviews and evaluations; at least one formal systems design methodology;
principles, practices and procedures
required to develop, design, and implement information system -based solutions
in a wide range of problem
domains. Ability to: perceive and define cause and effect relationships in
business processes and automated
systems; troubleshoot computer operating problems; analyze organizational and
administrative programs,
policies and procedures and prepare plans for revision; coordinate the exchange
of information and opinions
with others to formulate policy and procedures; apply multiple, complex program
regulations, policies and
procedures and select alternative methods that affect the manner and speed with
which program activities
occur; interpret and apply broad and ambiguous statutes and regulations;
compute ratios, rates, and
percentages; decompose problems into constituent parts; interview users to
identify needs;
make decisions and use independent judgment (independently choose appropriate
action after reviewing alternatives). Skill
in: working with computer programming staff to test and implement computer
systems changes; analyzing
information, problems, or practices to identify relevant concerns, patterns,
tendencies, and relationships, and
formulate logical conclusions; writing concise, logical, grammatically correct
analytical reports; speaking on
a one -to -one or group basis using appropriate vocabulary and grammar to obtain
information, explain policies
and procedures, and persuade others to accept or adopt a specific opinion or
action; negotiating and
exchanging ideas, information, and opinions with others to formulate policies
and procedures and reach
consensus; organizing materials, information and resources systematically to
optimize efficiency; developing,
analyzing and interpreting program requirements for management or other agency
staff;
Knowledge of Smartsheet platform.