We are searching for a driven IT - Exception IT to join our all-star team at Apptad Inc in Naperville, IL.
Growing your career as a Full-Time IT - Exception IT is a fantastic opportunity to develop fundamental skills.
If you are strong in strategic planning, critical thinking and have the right passion for the job, then apply for the position of IT - Exception IT at Apptad Inc today!
Job Title: UX Researcher
Job Location: USA-Naperville 1601 W Diehl Rd
Job Duration: Long-Term
Job Description:
- Job Description: We seek a User Experience Researcher to lead a team of designers working on innovative digital experiences.
- The ideal candidate will analyze customer behaviors, set up and lead research with internal and external users, identify opportunities to solve problems and create cohesive, best-in-class experiences for our customers.
- You and your team will define early concepts, collect VOB and VOC, articulate end-to-end experiences, and craft elegant design solutions to create a coherent user experience vision across customer journeys.
What You Will Do:
- Lead the entire design process of our digital products & services, from initial research, ideation, conceptualization, and design, to testing and validation.
- Plan and conduct primary and secondary research. Synthesize research, build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions.
- Develop and articulate best practices for UX research within product development activities with product teams, stakeholders, and external partners
- Be an integral member leading user research activities for our digital products and services, involved in initial discovery, ideation, conceptualization, and design, to testing and validation.
- Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
- Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems.
- Create project deliverables such as low and high-fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports, and presentations, among other materials relevant to the client challenge.
- Coordinate work activities with your digital team, business teams, and other IT services as required.
Preferred Qualifications:
- Proven experience and knowledge in implementation and facilitation of the overall design process, using a variety of methodologies like Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
- Experience with industry-standard design and research tools (Adobe CC, Sketch, Figma, InVision, User testing, etc. ).
- Experience designing, building, and managing a Design System across our eco-system of products and services.
- Strong communication and organizational skills with the ability to deal with ambiguity while juggling multiple priorities.
- Experience with Agile and SAFe methodology for creating teamwork and analytics product. Fluent in Azure DevOps, Jira, and Confluence.
- Experience with creating a project vision, execution, and overall quality.
- Experience planning and conducting user research and user testing sessions, including moderator guides to generate artifacts from synthesis.
- Experience advocating a User Centric Design approach that helps understand our users' needs, pain points, and desires.Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid.
- Experience with workshop planning and facilitation.
Benefits of working as a IT - Exception IT in Naperville, IL:
● Opportunity to Make a Difference
● Room for Advancement
● Leading Industry Pay
No CV Required
How to get there?
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