IT Field Support Specialist (Imaging) - TS/SCI with Full Scope Poly is Required

Total Compensation range of $49,970 - $57,880 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......Sound Engineering Solutions is excited to announce a Sign-On Bonus for the successful candidate hired for this role! Join our team during this festive season and enjoy a rewarding career with additional perks.

Active & Current TS/SCI with Full Scope Poly is REQUIRED

Job Title: IT Field Support Specialist (Imaging)

Location: Columbia, MD

The job duties are as follows:   

• Utilizes MDT servers to deploy latest computer image to new and recycled computers.


• Fulfills equipment requests for newly imaged workstations according to daily work priorities.


• Configures computers, communications devices and peripheral equipment.


• Trains site personnel in proper use of imaging tools.


• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment


• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling


• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems


• Ensure image benches are operational. If operational status is lost alert proper management team

Requirements:

Active & Current TS/SCI with Full Scope Poly is REQUIRED

• Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security +


• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches.


• Demonstrated ability to read and understand technical manuals and schematics.


• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).


• Able to manage time and priorities effectively.


• Able to work efficiently with minimal supervision.


• Proficient in working with end-users remotely.


• Demonstrated expertise in Microsoft Windows 7 and 10.


• Familiar with Active Directory security and policies.


• Excellent analytical and problem solving skills.


• Outstanding communication skills to relate with team members and support workers.


• Must be able to drive a company vehicle and lift 50 lbs.


• Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.