IT HR Innovation Partner I

PRIMARY PURPOSE:

The IT HR Innovation Partner I serves as a liaison between IT employees, IT managers and CHR. This position will work to create a forward-thinking workplace culture and engaged workforce through USF’s policies, programs, and practices while driving innovation by using technology and Oracle HR to improve HR processes. Performs work under leadership of the CIO and will receive direction from Senior HRIP and/or HRIP II.

ORGANIZATIONAL SUMMARY:
 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country. 

USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu).

ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers GREAT BENEFITS to full-time employees!!

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation Days
• Paid Sick Days
• 11 Paid Holidays
• Various Retirement Options, including 401K employer match
• Tuition Assistance (available for yourself, spouse, partner or dependent)
   

For more information about your total compensation package and other USF benefits, please visit: Work at USF

PRIMARY JOB DUTIES:

• Acts as a strategic partner to enhance IT culture and engagement by conducting routine meetings to assess HR needs and collaborating with HRIP team to support implementation of innovative solutions that align with university policies and practices 
• Completes HR actions for IT Department, ensures accuracy, and follows up on the status as necessary; prepares offer letters and appointment/compensation documents; updates position descriptions.
• Partners with the Foreign Influence Consultant for new hires, as necessary.
• Supports the visa application process for foreign national hires.
• Supports the onboarding and orientation process; distributes new hire paperwork; completes employment verifications and reference checks; initiates background checks; conducts orientation activities.
• Conducts employee check-ins throughout the employee lifecycle to ensure the proper onboarding experience.
• Partners with the Recruiting team and IT hiring managers for all recruitment efforts; ensures IT hiring managers receive proper training; provides routine check-ins throughout the hiring process.
• Prepares queries and reports from Oracle HR to support HR initiatives.
• Supports the payroll functions and ensures compliance with university policies; troubleshoots payroll issues as they are identified and facilitates corrective measures.
• Handles basic issues and problems and refers more complex issues to Sr HRIP.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE:

Bachelor’s degree in a related field and 2 years of HR experience.  A combination of education and experience may substitute for a bachelor’s degree.

TECHNICAL SKILLS:

• Excellent interpersonal and customer service skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Strong analytical and problem-solving skills.

SOFT SKILLS:

IT CORE Competencies:

• Growth Mindset: Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.
• Communication: Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.
• Collaboration: Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.
• Client Obsession: Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients’ trust.
• Ownership: Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team’s successes and failures.
• Outcome Driven: Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.