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IT Infrastructure Manager/ Lead

icon building Company : Indigo Beam
icon briefcase Job Type : Full Time

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Job Description - IT Infrastructure Manager/ Lead


Location: Dallas–Fort Worth, TX (primary)
Travel: ~10% to Monett, MO and Lewisburg, TN
Employment Type: Full -time
Environment: Manufacturing | Multi -plant | MSP -supported

Overview

We are seeking a hands -on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi -plant manufacturing environment. This role owns on -premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.

Key outcomes

The successful candidate will:

  • Take a hands -on approach early to stabilize and improve core infrastructure operations.

  • Own and operate on -premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).

  • Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.

  • Reduce technical debt and operational risk through disciplined remediation and standards.

  • Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).

This role is not

  • A pure cloud architect position

  • A network -only role

  • A helpdesk management role



Requirements

Requirements

Infrastructure & Platforms
Hands -on experience with:

  • Windows Server / Wintel environments (including legacy system remediation)

  • VMware (VM lifecycle, performance tuning, patching, tooling hygiene)

  • Backup & Recovery with Veeam

  • Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar)

  • Active Directory & Group Policy (identity hygiene)

  • Operational ownership of Microsoft 365 / Exchange / SharePoint

  • Azure infrastructure

Operating Model

  • Experience working with MSPs / MSSPs (governance, escalation, SLAs)

  • Multi -location infrastructure ownership (plants + HQ)

  • Hands -on troubleshooting, plus leadership accountability

Nice to have
These matter, but do not require elite specialization.

  • Networking (Cisco, WAN, SD -WAN) — operational leadership, vendor management

  • Firewalls, VPN, security tooling — coordination with SOC/XDR/SIEM partners

  • SQL Server administration (non -DBA) — able to collaborate with a DBA MSP

  • Cloud exposure (Azure, Microsoft 365) — hybrid -first mindset

  • BCDR strategy — planning, testing, confidence building






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