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I.T. Manager

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Job Description - I.T. Manager


  • Responsible for keeping the entities on the forefront of technology and for reviewing various software and hardware platforms and packages to enhance business operations.

  • Establish procedures for the overall and day to day operations of the IT Department.

  • Good Communication skills and the ability to perform in a high volume, fast paced and goal-oriented environment.

  • Ability to carry out instructions furnished in verbal and written format.

  • Provide guidance and direction to the IT personnel and consultants to ensure that system integrity is maintained through backups, virus detection and firewall protection.

  • Maintain license agreements with various software vendors and assure compliance with all applicable laws.

  • Negotiate contracts, installations and training software/hardware vendors as directed.

  • Review needs of various business entities and plans for business solutions and future technology implementations.

  • Maintain open communication with various entity management to ensure that the technology currently in place is meeting their requirements.

  • Provide information, update, and reports on the operation of the IT departments to the CEO.

  • Keep appraised of industry trends and changes with respect to technology

  • Observes and evaluates employee’s performance, make corrections when necessary.

  • Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.

  • Interprets, communicates, and enforces work procedures and company policies.

  • Accurately completes detailed shift reports, incident reports, any other reports required.

  • Ensures compliance with all MICS, procedures, policies of the department.

  • Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback.

  • Demonstrate decision-making and problem resolution by efficiently handling disputes.

  • As a working manager assists when and where necessary.

  • Meet with Supervisors, reviews staffing, problem solving, implementations, etc.

  • Maintains supplies and communicates effectively with employees.

  • Practice and always maintain confidentiality.

  • Works effectively with all casino personnel.

  • Present at all mandatory trainings.

  • Present and conducts regular staff meetings.

  • Attend all mandatory meetings.

  • All other duties assigned.


POSITION REQUIREMENTS:



  • Must have the ability to manage and supervise professionally

  • Must have the ability to communicate orally and in writing.

  • Must have ability to manage critical deadlines, priorities effective and efficiently.

  • Must have leadership, team-building abilities, and excellent customer service.


 


REQUIREMENTS:



  • Must have a High School Diploma or GED.

  • Must be 21 years of age

  • Adjust to a flexible schedule and be reliable.

  • Must be available 24/7

  • Must be able to multi-task.

  • Must be able to lift 25 pounds

  • Required to stand for long periods of time.

  • Must be able to walk and stand for long periods of time (up to 8 hours).

  • Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.

  • Must have ability to deal with frequent changes, delays, and unexpected events at times.

  • Must have ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.

  • Must be able to demonstrate their US work authorization during the employment verification process.

  • Must be able to pass a background investigation.

  • Must be able to pass a pre-employment Drug Test.

  • Must have a valid Wyoming Driver’s License.

  • Must be able to obtain and maintain a Gaming License.


Employee Benefits:



  • Health Insurance: Employee is eligible to apply within 60 days of initial hire.

  • Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.

  • Retirement plan with a 4% match, must complete 90-day probation period.

  • Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.

  • Employer Paid Basic Life Insurance

  • Employer Paid Short Term Disability

  • Employer Paid Long Term Disability


 


 


Northern Arapaho Enterprises II and all subsidiaries  follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary. 

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