IT Manager - Sales & Finance - Americas Enterprise Information Systems

This position will manage a team of IT Business Analysts working within JD Edwards E1 supporting the Sales and Finance functions of the business in the Americas. They will direct day to day operations of the team, driving projects through to completion while creating and maintaining a high level of team engagement.  This person will also ensure the team is in alignment with the strategic vision of the organization, supporting business needs and providing consultative guidance on system functionality.

• Manage and support IT Business Analysts.


• Manage employee performance activities, including goal setting, progress check-ins, and mid-year and year-end reviews.


• Support the recruitment and hiring process.


• Partner with Sales and Finance teams on system needs and priorities.


• Provide a clear IT point of contact for business units.


• Work with business teams to understand requirements and translate them into functional and architectural needs.


• Define and maintain system processes supporting Sales and Finance.


• Document current processes and promote consistent best practices across TSS.


• Actively support departmental processes and governance and help ensure they are consistently applied.


• Help ensure technical and architectural standards are followed in business unit decisions.


• Participate in feasibility reviews for system changes and enhancements.


• Coordinate technical implementations with technical teams and the IT PMO.


• Review processes to identify issues and root causes.


• Identify opportunities to simplify processes and reduce complexity.

Required Qualifications:

• Fluent in English language.


• 10+ years of functional experience with Oracle JD Edwards EnterpriseOne, primarily in Sales and Finance.


• 5+ years of experience supervising or leading a team.


• Understanding of operational and commercial processes and how they drive reporting results.


• 4+ years of experience working on business process improvement initiatives.


• Proven experience as a Business Analyst.


• Self-motivated, with the ability to coordinate work, track progress, and report status.


• Familiarity with BPMN and ITIL frameworks.


• Demonstrated leadership experience managing or coordinating IT Business Analysts.


• Strong communication and presentation skills.