IT Modern Workplace Administrator (human)

Mission and Challenges

• Endpoint Administration (Windows/macOS/iOS/Android): Enroll, configure, and secure devices in MS Intune – including rollout and device replacements.

• Operate the device lifecycle: Handle device returns, perform secure resets/data wipes, refurbish devices, and provide “ready-to-deploy” equipment; maintain asset and inventory data.

• Identity & Access Support (Entra ID): Perform MFA resets and device re-registration, maintain users and groups, set up guest access, and assign licenses.

• Collaboration Support (Teams/SharePoint): Provide end-user support for Microsoft Teams, manage permissions/sharing in SharePoint/OneDrive, and troubleshoot issues.

• Processes & quality: Contribute to improving processes (checklists, standards, documentation) and sharing knowledge with the Service Desk and key users.

What We Look Forward To

• Solid hands-on experience administering Microsoft 365 and Entra ID (users, groups, MFA, guest access).

• Solid experience in endpoint management with Intune (enrollment, profiles/policies, compliance, app deployment).

• Strong understanding of Windows; macOS/iOS/Android experience is a plus.

• Experience with PowerShell and strong interest in using and enhancing scripts for automation and standardization.

• Structured, service-oriented way of working.

• Excellent communication skills.

• Fluent English, both written and spoken (B2 or higher).

• Completed vocational training in IT (or comparable qualification).