IT Operations Engineer II

Job Description:

Overview

We are looking for a hands-on Systems Administrator to support the networking, operational technology, and infrastructure that keeps our warehouse and business running. This is a field-oriented role — expect to work with switches, firewalls, cabling, printers, handhelds, manufacturing and warehouse systems, not a traditional help desk.

You should be comfortable diagnosing both logical and physical issues and understand how IT and operational technology intersect in an active manufacturing and warehouse environment.

Schedule: Full-time, Monday–Friday. Some weekend availability required for maintenance windows or critical issues.

The IT Operations Engineer is a fully onsite role in Columbus, Ohio. Remote work is not available. Applicants must be authorized to work in the United States for any employer.

Responsibilities

• Maintain and troubleshoot network infrastructure: switching, cabling, VLANs, wireless, and device connectivity

• Support firewalls, remote access, and infrastructure systems (Palo Alto, Dell switching)

• Maintain production facing equipment: printers, handheld devices, workstations, and scanners

• Perform physical infrastructure work: tracing cable, validating ports, replacing hardware, supporting moves/adds/changes

• Support Microsoft server and desktop environments as they relate to connectivity and operations

• Assist with remote management, endpoint visibility, and operational monitoring

• Follow warehouse safety standards when working around equipment, lifts, and ladders

Qualifications

• 2+ years of experience in systems administration, network support, or infrastructure support

• Solid understanding of switching, DNS, DHCP, wireless, and physical network troubleshooting

• Familiarity with firewalls, remote management tools, and endpoint infrastructure

• Foundational Windows desktop and Windows Server knowledge

• Mechanical aptitude; comfortable working in active operational environments

• VmWare, Google Workspace, Linux, macOS, Android/iOS experience is a plus

• Knowledge of ip camera and access control systems a plus

• Safety-conscious with awareness of OSHA-standard work practices

• Previous experience in a manufacturing and warehouse environment is preferred

• Associates degree or advanced certifications required

• Bachelors degree preferred

By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.