IT Operations Project Manager

Job Title:  IT Operations Project Manager
Company: Loenbro, LLC
Business Unit/Department: Information Technology                   
Location: Gilbert, AZ
Reports to:   Senior Director, IT Operations
Employment Type: Full-Time, Onsite
FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
Reporting to the Sr. Director, IT Operations, the IT Operations Project Manager is responsible for the planning, execution, and oversight of infrastructure and operations projects across Loenbro. This role bridges strategic IT direction and tactical delivery, ensuring that infrastructure initiatives are completed on time, within scope, and aligned to organizational priorities.

The Project Manager owns portfolio visibility, resource planning, stakeholder communication, and risk management for the infrastructure and operations domain. This role is critical in supporting Loenbro's growth trajectory and ensuring that IT infrastructure scales reliably with the business.

Essential Job Responsibilities

Project Portfolio Oversight

• Maintain a current portfolio of infrastructure and operations projects; track status, scope, schedule, and budget across all active initiatives.


• Maintain portfolio dashboards and status reports to the Sr. Director, IT Operations and IT leadership.


• Identify project dependencies, resource conflicts, and risks at the portfolio level; escalate bottlenecks and recommend prioritization adjustments.


• Partner with Finance to track project budgets, burn rates, and forecasted costs; ensure accurate financial forecasting.


• Support capacity planning discussions with infrastructure teams; align project schedules to available resources.

Project Delivery & Execution

• Lead the planning and delivery of assigned infrastructure projects (cloud migration, virtualization, storage, backup/DR, network upgrades, M&A integration activities, etc.).


• Develop detailed project plans including scope statements, work breakdown structures (WBS), schedules, resource allocation, and risk registers.


• Coordinate with Infrastructure Engineer, Systems Administrator, Network Administrator, and field operations on technical execution and dependencies.


• Manage project scheduling, milestone tracking, and change control; ensure adherence to approved baselines and process gates.


• Track and report on project KPIs including schedule variance, budget variance, quality metrics, and risk status.


• Conduct post-implementation reviews (PIRs) and lessons-learned sessions; document improvements for future projects.

Stakeholder Communication & Change Management

• Develop and execute comprehensive communications plans for infrastructure projects; tailor messaging to technical teams, business stakeholders, and end users.


• Own change management and cutover communications for significant infrastructure changes (data center moves, cloud migrations, system upgrades).


• Coordinate readiness assessments, training, and go-live support with infrastructure and field operations teams.


• Build and maintain stakeholder engagement throughout project lifecycles; manage expectations and resolve conflicts proactively.

Risk Management & Issue Resolution

• Identify, assess, and continuously monitor project risks; develop/execute mitigation strategies.


• Escalate critical issues and risks to the leadership team in a timely manner; facilitate resolution.


• Lead triage sessions for issues that impact project schedule or scope; drive resolution using a structured problem-solving approach.

Stakeholder Communication & Change Management

• Coordinate with vendors, system integrators, and contractors on complex infrastructure projects.


• Manage vendor SOWs, deliverables, timelines, and SLAs; ensure accountability for contracted work.


• Facilitate communication between Loenbro teams and vendors; escalate issues to vendor management and Finance as needed.

Minimum Qualifications

Required:

• Bachelor's degree in Computer Science, Business Administration, or related discipline; equivalent experience may be considered.


• Minimum 5 years of IT project management experience in an enterprise or mid-market environment, with at least 3 years managing infrastructure projects.


• Demonstrated experience with project planning, scheduling, budgeting, and portfolio management tools and methodologies.


• Technical foundation in IT infrastructure domains such as cloud platforms (Azure preferred), virtualization, storage, backup/DR, networking, or data center operations.


• Proven ability to manage complex cross-functional projects with multiple stakeholders, vendors, and dependencies.


• PMP (Project Management Professional) or equivalent certification (PRINCE2, Agile, etc.).

Preferred:

• Portfolio management experience at the infrastructure or operations level.


• Experience with Azure infrastructure projects, cloud migration, or M&A integration activities.


• Familiarity with ITIL and IT service management frameworks.


• Experience managing projects in construction, industrial services, or field operations environments.


• Working knowledge of networking, firewalls, WAN, and connectivity solutions (Starlink, cellular backup, etc.).


• Experience with project and portfolio management tools such as Microsoft Project, Smartsheet, Monday.com, or Asana.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Office-based with flexibility for remote work as approved


• Occasional support for field teams and job sites

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance


• 401(k) retirement plan with company match


• Paid time off (PTO) and holiday pay


• Life and disability insurance


• Professional development and training opportunities


• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity


• Exceeding Expectations


• Acting with Urgency


• Delivering Excellence

 …we want to hear from you.

 Loenbro is an Equal Opportunity Employer

 This role will remain open for recruitment until successfully filled.