Job Description - IT PC Support Specialist

As our PC Support Specialist, you will provide first level support for routine operation of our practice management system hardware, basic user operational problems and support for our personal computer supply, network and internet access users. You will work within our ticket and troubleshooting practices, using your customer services experience to maintain smooth functioning of the IT Department and our responsiveness to the IT needs of the organization.


Job Profile:



  • You will provide level one tech support for end users from tickets or tech help line phone calls.

  • Do you have experience trouble shooting hardware or basic computer operating problems with users?

  • Have you been exposed to resolving computer peripherals, network, internet, and practice management system’s use?

  • Have you managed computer and technology inventory that is organized and easy to use


What We Need:



  • Associates or Bachelor’s degree in computer science or equivalent training and job-related experience

  • Experience with healthcare related IT desired.


  • One (1+) years experience in Windows operating environment




What's In It For You



  • Comprehensive benefits:


    • Medical

    • Dental

    • Vision

    • FSA/HSA

    • Life and disability

    • Accident/hospital plans

    • Retirement with employer contributions


  • Vacation, sick, and extended illness time off options

  • Dedication to Justice, Equity, Diversity, Inclusion, and integrated healthcare

  • Open communication with leadership and mission-focused engagement

  • Training and growth opportunities with a supportive team invested in your success


 


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


As a condition of employment, you will be required to receive the annual influenza vaccine.  Accommodations may be requested.

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