IT Project Manager

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

We are seeking an IT Project Manager to join our Network Operations Team in New York!

The IT Project Manager will lead technology initiatives from planning through delivery. In addition, manage cross-functional teams, vendor relationships, and project budgets while ensuring alignment with organizational strategic objectives

KEY RESPONSIBILITIES:

• Lead end-to-end project management for IT initiatives including infrastructure upgrades, software implementations, and cloud migrations


• Develop and maintain project plans, schedules, budgets, and resource allocations


• Manage project risks, issues, and dependencies using RAID logs and risk registers


• Facilitate Agile ceremonies (sprint planning, standups, retrospectives) for technology teams


• Coordinate across engineering, security, operations, and business stakeholder teams


• Prepare and deliver executive-level status reports, steering committee presentations, and project dashboards


• Manage vendor relationships including SOW negotiation, performance tracking, and invoice approval


• Ensure compliance with PMO governance standards and organizational change management processes


• Track project KPIs and deliver post-implementation reviews with lessons learned


• Mentor junior project coordinators and contribute to PMO process improvement

REQUIRED QUALIFICATIONS:

• Bachelor's degree in MIS, Business, IT, or related field


• 6+ years of IT project management experience


• PMP certification required


• Demonstrated experience managing projects with budgets exceeding $1M


• Experience with both Agile/Scrum and Waterfall methodologies


• Proficiency with project management tools (MS Project, Jira, Smartsheet)


• Strong stakeholder management and executive communication skills

PREFERRED QUALIFICATIONS:

• CSM (Certified Scrum Master) certification


• Experience with ERP, CRM, or ITSM platform implementations


• ITIL v4 Foundation or higher certification


• Experience managing projects in regulated industries (healthcare, financial services)


• Familiarity with ServiceNow PPM or similar portfolio management tools

*The salary reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay rate for this position ranges from $105,000 - $140,000. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #CSM, #IT, #ProjectManager, #NewYork, #NYC, #ITIL, #PlatformIntegrations

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net