IT Quality Assurance, Senior/Specialist, IT Quality Assurance

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Job Description - IT Quality Assurance, Senior/Specialist, IT Quality Assurance

IT Quality Assurance, Senior/Specialist, IT Quality Assurance
Recruitment #2024-4-A384
Full-time, Permanent, Represented position
Location flexibility may be available and considered: Olympia, WA
Work Hours and Partial Telework flexibility may be available and considered
Salary:

$7,286.00 - $9,799.00 Monthly

Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division, Project Management Office (PMO) for an

IT Quality Assurance Senior Specialist position.

Responsibilities:
The IT QA Senior Specialist works with cross-agency, cross-divisional, and cross-disciplinary teams and directly with the PMO to ensure that system designs or modifications to agency applications and information systems will work to meet business requirements and technical design specifications. This position defines, describes, and evaluates test objectives, priorities, and test goals that have long-term effects on software quality including organizational, fiscal, and technical dependencies.

The systems developed, enhanced, and maintained at DNR are highly visible systems that have agency-wide, statewide, nationwide, and multi-agency impact. This position defines the test strategies and methodologies that are most likely to succeed for operational efforts and enterprise projects that are highly visible, highly complex and have wide-area impact. This position defines effectiveness, efficiency, and satisfaction metrics for testing, and identifying opportunities for continuous improvement. Additionally, this position will provide expert-level technical support and guidance to ensure that mission-critical system defects and failures are resolved through comprehensive testing before deployment of any code/configuration fix to the agency’s production-level environments.

Design, develop, implement, update, monitor, communicate, and enforce agency standards associated with software quality assurance.

Assist in the designing, developing, and implementation of software testing across the agency.

Plan, design, develop, and execute tests for highly complex mission-critical applications and information systems.

Other Duties as Assigned. Required Qualifications:
Bachelor’s Degree in Computer Science or closely related field
AND 7 years of IT experience in business analysis, testing, or systems development.
OR a combination of education and/or relevant IT experience.
Advanced knowledge and technical proficiency in software quality assurance strategies, methodologies, and processes.
Advanced knowledge and technical proficiency in development architecture and use of automated test tools as well as writing automated test scripts using a variety of scripting languages.
Advanced knowledge and technical proficiency in defect-tracking tools and techniques.
Advanced knowledge and technical proficiency of test management tool(s) and techniques.
Working level knowledge and progressive experience with database technologies.
Working level knowledge of hosting environment variables, e.g. Windows Operating Systems (OS) and commands.
Demonstrated commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
DNR Core Competencies:

Personal Accountability
Value Others
Compassionate Communication
Inspire Others
Commitment to Excellence

Special Requirements and Conditions of Employment:

Work is performed almost exclusively in an indoor office environment. While in the office, the incumbent usually does not come into contact with any hazardous substances other than standard surface cleaners, copier/printer toner, and adhesives. May be exposed to hazardous materials and situations in working with fire suppression chemicals and computer equipment, electrically powered equipment, and low voltage devices and may work in noisy environments, low light level conditions, small spaces, or excessively hot or cold environments.
May require occasional travel to field offices within the state, and/or occasional travel for meetings and/or training.
Desired Qualifications:

Software and Application Testing Certificate of training completion.

Quality Assurance Institute (QAI)
American Society for Quality (ASQ)
International Software Testing Qualifications Board (ISTQB)
International Institute for Software Testing (IIST)

Experience working in a local/state/federal government environment where IT security best practices, policies, and procedures are required and audited, as well as having responsibility for developing, implementing, and enforcing these types of policies and procedures.
Customer focus—Develop and maintain effective working relationships with customers; be responsive to both internal and external customers; work with customers to identify needs and ensure commitments are met; be receptive to feedback; consistently demonstrate a positive attitude; collaborate and strengthen partnerships.
Communication skills—Demonstrate appropriate communication skills (reading comprehension, writing, listening, speaking); mitigate conflict; show respect and courtesy in interpersonal communications; model effective behavior.
Self-Development—Demonstrates proactive learning; keeps knowledge and skills up-to-date; attends training and seeks development assignments to improve.
Don’t let doubts stop you from applying for this position -

If you have any questions about the required qualifications or how your past experience relates to them, please contact us at

[email protected] . A note to potential candidates: Studies have shown that women, trans, non-binary, Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don’t hesitate to apply!

Application Requirements:

Apply online:

at www.careers.wa.gov (Click on the APPLY button above).
Letter of interest:

describing your specific qualifications to the position and position required, desired, and special requirements.
Resume:

that details your experience and qualifications.
References:

at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.
Important:

Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
Complete all supplemental questions.
Candidates who move forward in the recruitment process may be contacted via email at

[email protected]

with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
Questions?

Please contact Kirk Burrell at

[email protected]

or e-mail us at

[email protected]

About the Department of Natural Resources

(DNR).
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.
Our Vision



Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission



Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

Safety and Well-Being —Our top priority is the safety of the public and our employees.
Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.
DNR provides excellent benefits, a few of which include:

Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
Statewide Employee Business Resource Groups,

visit here to learn more
Leadership that empowers and supports employees
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
Opportunities to participate in wildland fire suppression assignments
A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit

http://careers.wa.gov/benefits.html

for more information.
Additional Information:
This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.

DNR does not use the E-Verify system. For more information, please visit

www.uscis.gov .

Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!

Equal Opportunity Employer:The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email

[email protected] . Applicants who are deaf or hard of hearing may call through the

Washington Relay Service

by dialing 7-1-1 or 1-800-833-6384.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email

[email protected] .

Check us out on:

DNR’s website

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