IT Services Regional Banks & Credit Union Segment Leader

Strategic Leadership & Growth: Lead a diverse portfolio of Regional Bank & Credit Union accounts, developing and executing revenue growth strategies while driving profitability and long-term client relationships. Client-Centric Engagement: Provide executive leadership in the development of tailored client engagement strategies, ensuring alignment with business goals and driving high-value outcomes. Regional Business Development: Build and implement comprehensive go-to-market strategies that align with regional opportunities and corporate objectives in a highly matrixed environment. Team Leadership & Talent Development: Build and lead a scalable, high-performing segment team focused on relationship management, revenue expansion, and service excellence. Executive Coaching & Mentorship: Coach and mentor Client Executives, helping them develop strategic account plans and scale client relationships effectively. Escalation & Crisis Management: Act as the senior escalation resource for delivery initiatives, navigating challenges with a focus on solutions and client success. 17+ years of experience in Information Technology Services and Advisory Consulting, with a strong track record of building strategic customer relationships and go-to-market strategies. 12+ years in leading client engagement/account teams, managing P&L oversight, account strategies, service level agreements, and delivery performance. 10+ years of Regional Bank & Credit Union industry expertise, with executive-level contacts, deep knowledge of core banking solutions, and a strong grasp of industry trends. 8+ years providing strategic direction and leadership in Wealth & Asset Management business development, driving innovative approaches to expand market presence.