IT Services Sales Specialist (MSP)

Job Description

About Us:

With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers gain vital digital skills in just four weeks, opening doors to lucrative tech careers.

Our rigorous curriculum covers cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your success. Join 1,000+ satisfied graduates on their journey to tech careers through Fortray.

Additionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy, tailored to businesses of all sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations.

Purpose of the Job – Overview

Job Title: IT Services Sales Executive (MSP)
Type: Hybrid / Remote

Location: Garden Town, Lahore

Timings:

• Monday to Saturday: 9 AM to 6 PM BST

About the Role

Key Responsibilities:

• Identify and target new business opportunities for managed IT services.


• Conduct market research to identify potential clients and understand their IT environments, challenges, and needs.


• Build a strong sales pipeline through cold calling, networking, referrals, digital marketing, and attending industry events.
  


• Meet with potential clients to understand their current IT landscape and pain points.


• Present and demonstrate the benefits of the company’s managed services, including network management, cybersecurity, cloud solutions, disaster recovery, and IT support.


• Develop and deliver tailored sales proposals, presentations, and product demonstrations that address client-specific challenges.


• Build and maintain strong relationships with new and existing clients to drive client retention and additional sales opportunities.


• Serve as a trusted advisor to clients, providing guidance on optimizing their IT operations and infrastructure.


• Conduct regular business reviews with clients to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.

• Sales Strategy and Execution:
  


• Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.


• Collaborate with the sales manager, marketing team, and technical staff to create effective sales strategies and campaigns.


• Monitor industry trends, competitor activities, and emerging technologies to stay ahead of the market and adapt sales approaches.

• Negotiation and Closing:
  


• Negotiate contracts, service agreements, and pricing with clients to close new business deals.


• Ensure all sales agreements comply with company policies and legal requirements.


• Work with the implementation team to ensure a smooth transition and onboarding process for new clients.

• Reporting and CRM Management:
  


• Maintain accurate records of sales activities, opportunities, and client interactions in the CRM system.


• Prepare regular sales forecasts, reports, and pipeline updates for management review.


• Analyze sales performance metrics and adjust strategies to meet or exceed targets.

Required Skills & Experience:

• Strong understanding of managed IT services, including network management, cloud computing, cybersecurity, and IT support.


• Excellent communication, presentation, and negotiation skills.


• Self-motivated, results-driven, and capable of working independently and within a team environment.


• Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.


• Extensive experience in cold calling