About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Job Overview
We are seeking an IT Specialist to join our IT Operations team at Harbinger Motors. As a rapidly growing organization, we operate in a fast-paced environment where adaptability and flexibility are essential. This role is ideal for someone who can shift gears quickly, step into different responsibilities as needed, and remain effective under changing priorities.
The ideal candidate demonstrates tenacity in troubleshooting and not stopping at surface-level fixes, but digging in to identify and resolve root causes. A strong customer service mindset is critical: you approach every interaction with professionalism, empathy, and a solutions-oriented attitude. You bring a “can-do” mentality, personal grit, and a willingness to go the extra mile to ensure systems run smoothly and users feel supported.
If you take ownership, see challenges through to resolution, and understand that sometimes the best debugging companion is a solid cup of coffee, you’ll fit right in. *Core working hours for this role is 11am-8pm*
What You'll Do
- Administer and optimize JumpCloud (directory services, device management, policy enforcement, MFA, SSO)
- Action user lifecycle processes (onboarding, offboarding, access changes) with a security-first mindset
- Administer and support Google Workspace, Atlassian (Jira/Confluence), Slack, and Zoom
- Administer SaaS permissions, groups, and integrations to enforce least-privilege access
- Deploy and maintain Action1 for patching, monitoring, and endpoint compliance
- Support macOS, Windows, and Linux endpoints
- Maintain and troubleshoot AV systems, including Neat equipment, Zoom Rooms, company all hands equipment (audio mixer, microphones, PTZ camera)
- Ensure conference rooms work before the meeting starts
- Automate repetitive tasks using scripting and system integrations
- Leverage APIs to streamline workflows across platforms
- Document systems, configurations, and processes clearly
- Provide Tier 2 technical support across hardware, software, and identity systems
Who You Are
- Hands-on experience administering Google Workspace and JumpCloud
- Experience with Atlassian Suite, Slack, and Zoom administration
- Experience with endpoint management and patching tools (Action1 preferred)
- Strong troubleshooting skills across SaaS, identity, networking, and endpoints
- Working knowledge of networking fundamentals (DNS, DHCP, TCP/IP)
- Ability to support macOS, Windows, and Linux environments
- Strong documentation and organizational skills
- Clear communication and ability to work cross-functionally
- Certifications preferred:
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Bonus Points
- JumpCloud certifications
- Strong Linux administration experience (this one carries weight)
- PowerShell scripting experience
- Experience working with APIs and system integrations
- You believe automation is better than manual fixes
- You understand that coffee is not technically a monitoring tool, but productivity metrics suggest otherwise
Key Benefits & Perks:
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$30 - $37 USD
Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.
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