IT Specialist (INFOSEC/CUSTSPT)

Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-IC-W0JAAA US ARMY COUNTERINTELLIGENCE COMMAND serving as the Region Chief Information Management Officer (CIMO). Responsibilities Conducting studies of customer support performance to determine areas of deficiency, identify commonality of problems with equipment and or software. Identifying existing or potential problem areas recommending necessary corrective action and preventive measures. Providing technical assistance to Region personnel to ensure future acquisitions are following the ACIC IM/IT plan. Providing a multitude of cybersecurity functions to include but not limited to design hardware, operating systems, and software applications to adequately address cybersecurity requirements. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Organization Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. You will be evaluated on the basis of your level of competency in the following areas: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized Experience is defined as experience providing a wide range of IT support to all assigned customers within the Region; providing assistance and guidance in troubleshooting automation problems; providing guidance and direction in the process of Staff Assist Visits (SAVs) and Command Inspections (CIP) for Field Offices (FOs) and Regional Activities (RAs); AND representing the Region at planning meetings and conferences. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GG/GS-12). Basic Requirement for IT Specialist (INFOSEC/CUSTSPT): In addition to the specialized experience listed above, your resume must show you have Information Technology related experience demonstrating each of the four competencies as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Education Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. All INSCOM employees may be subject to extended TDY or worldwide deployments during crisis situations to perform mission essential functions as determined by management. Must be able to obtain and maintain a top secret security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1, 15 May 2008). This is a(n) Digital Technology Career Field (CF) position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Relocation/ Recruitment Incentive may be authorized. **About the Surrounding area: Hawaii is a beautiful state but with a high cost of living. The median house price is $950K-$1,050K and the rent for a 2-bedroom apartment averages $2,500/month and homes are typically much smaller than those on the mainland. It is recommended that you research and be aware of the cost of living in Hawaii prior to interviewing. Hawaii is considered an OCONUS (Non-Foreign Area) location which does not provide a housing allowance but does currently have a 8.9% rate of COLA. To learn more about Hawaii, visit http://www.hvcb.org.