IT Student Assistant

We are seeking a motivated and detail-oriented Student Assistant to support various administrative and operational tasks within Keuka College’s IT Department. This role is ideal for students looking to gain hands-on experience in the IT field while pursuing their academic goals. You will work closely with team members to ensure smooth daily operations and provide essential support in various projects. Approximately 2 hours per week.

Essential Responsibilities:

• Assist in organizing and cleaning inventory storage areas.
• Assist in organizing and logging IT inventory in our asset management system and ensuring accurate inventory counts.
• Assist in deploying and delivering IT equipment to end users.
• Assist the Service Desk in basic IT functions such as cord management, deployment, retirement and replacement of equipment.
• Provide excellent customer service to end users.
• Maintain confidentiality and comply with FERPA and institutional guidelines.
• Perform other functions as assigned by management.

Physical Requirements:

• Must be able to perform physical activities such as, but not limited to, lifting, bending, standing, climbing, or walking. Must be able to work safely in an environment containing chemicals, toner dust, vapors, and high noise levels using personal protective safety measures.
• Occasional lifting up to 50 lbs. and able to climb stairs multiple times per day. 

• Currently enrolled in an on-campus undergraduate program at Keuka College
• In good academic and conduct standing
• Reliable, self-motivated, and eager to help others
• Detail-oriented and organized
• Basic understanding of computer hardware, accessories, and operating systems.