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IT Support

Job Description - IT Support

Job Title: IT Support

Department: Administration
Job Type: Full-Time | Onsite
Working Hours: 6:00 PM – 3:00 AM
Experience: 1–3 Years
Salary: PKR 60,000 – 80,000+
Location: Johar Town, Lahore

Role Overview

The IT Support professional will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth network and hardware operations across the organization.

Key Responsibilities

  • Provide day-to-day IT support to users (hardware, software, systems)

  • Manage and troubleshoot networking issues (LAN, internet, connectivity)

  • Install, configure, and maintain computers, printers, and IT equipment

  • Monitor system performance and resolve technical issues

  • Maintain IT assets and basic documentation

  • Coordinate with vendors for IT-related services when required

  • Ensure data security and system availability

Requirements

  • 1–3 years of experience in IT support or technical support role

  • Strong knowledge of networking basics and IT troubleshooting

  • Hands-on experience with hardware, software, and system support

  • Ability to work night shifts and respond to technical issues promptly

  • Good problem-solving and communication skills

  • Bachelors degree or diploma in IT, Computer Science, or related field

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