We are in need of an experienced IT Support Analyst to join our productive team at Oxford Solutions, Inc in Huron, OH.
Growing your career as a Full-Time IT Support Analyst is an amazing opportunity to develop productive skills.
If you are strong in innovation, emotional intelligence and have the right personality for the job, then apply for the position of IT Support Analyst at Oxford Solutions, Inc today!
Opening with our client for an IT Support Analyst.
For this role, the IT Support analyst is responsible for providing day-to-day technical support to employees for a range of hardware and software related systems.
Responsibilities- Provides in-person technical assistance to employee end users
- Respond to telephone calls, emails, and personnel requests for technical support.
- Troubleshoot a range of user problems including PC hardware, software, LAN and voice network
- Diagnose problem source through discussions with users and coordinate with internal IT organization support and operations groups and/or with vendors to resolve problems
- Acquire, install, and upgrade PC components and software and plann for/respond to service outages and other problems
- Train users on use of new technology and software
- Perform pro-active monitoring of computer systems through appropriate tools.
- Documents, tracks, and monitors problems to ensure timely resolutions.
Qualifications- Bachelor's degree in Computer Science, Engineering, or related discipline preferred.
- Entry level technical support experience
- Strong interaction and interpersonal skills specifically listening and providing guidance,
- Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.
- Strong verbal communication skills, including the ability to document operations procedures
IT Support Analyst - 24-00392
Benefits of working as a IT Support Analyst in Huron, OH:
● Opportunity to Make a Difference
● Continuous Learning Opportunities
● Leading Industry Pay
Salary :
No CV Required
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