IT Support Specialist

• Knowledge of modern computing, networking and communications systems and ability to perform effectively with an understanding of institutional policies and activities. Intermediate
• Familiarity and ability to operate a wide range of standard office automation products and equipment. Intermediate
• Analytical skills and ability to problem solve and troubleshoot general IT issues. Intermediate
• Ability to learn and support new technologies and work with teams to provide input on improvements to existing processes and systems. Intermediate
• Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Strong verbal, written and interpersonal communication skills.
• Detail oriented with good organizational skills while balancing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to establish and maintain effective work relationships with students, faculty and staff.
• Risk Analysis and continuity management.

Education:

• Bachelor's Degree degree in a computer related field or educational technology is required.

Experience:

• Two (2) years of experience in Information Technology field is required.