IT Support Specialist

IDR is seeking an experienced Executive-Level IT Support Specialist to join one of top healthcare clients. If you are looking for an opportunity to join a fast-growing, team-oriented organization, please apply today!
Position Overview / Day to Day Responsibilities: In this role, you will provide dedicated support to our executive-level staff, ensuring their desktop and mobile devices operate efficiently and securely.
Executive Support : Deliver high-quality desktop and mobile device support to our executive-level staff, addressing their unique needs and ensuring minimal downtime.

Desktop Support : Troubleshoot and resolve desktop-related issues, including hardware and software issues, to maintain optimal performance and functionality.

Mobile Device Support : Assist in setting up and troubleshooting mobile devices, ensuring they are securely integrated into our corporate environment.

Printer Setup and Management : Configure and manage printer setups, addressing any issues that arise to ensure seamless printing capabilities.

Microsoft Teams Setup and Support : Assist with Microsoft Teams setup for executives and address any issues related to its usage to facilitate effective communication and collaboration.

Computer and Software Skills : Provide guidance and support on various computer and software applications, helping executives utilize them efficiently.

Intune Management : Manage and administer Microsoft Intune, ensuring devices are compliant with company policies, implementing app protection policies, and addressing any Intune-related issues.

Top Skills:
5+ experience in IT Support role
Proven support for executive-level leadership
Skilled in both desktop and mobile device support
Recent expertise in device migrations and setup
Hands-on experience with Intune & MDM management
Proficient in Windows 10 support

What's in it for you? Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more
Close-knit and team-oriented culture ???????
Why IDR? 25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row