Job Description - IT Support Technician - Full-Time | Day-Shift | On-Site
The Staff Pad has partnered with a reputed healthcare organization in Alturas, CA, to recruit an Information Technology Support Technician for a full-
time, benefits-eligible opportunity.
In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively.
Schedule: Full-Time | Day-Shift | On-Site
What You’ll Do
Key Responsibilities
Troubleshoot hardware, software, and network issues
Install, test, and maintain IT equipment and systems
Document support requests, technical issues, and resolutions
Assist users with diagnosing and resolving technical problems
Train users on software applications and end-user devices
Coordinate technical support and repairs with vendors
Keep users informed throughout the troubleshooting process
What We’re Looking For
Education, Experience & Licensure
High school diploma or equivalent required
IT-related education or certification preferred
Three years of relevant work experience preferred
Skills & Attributes
Proficiency in Microsoft Office applications
Working knowledge of computers, servers, and network hardware
What You Can Expect
Full-time employees may be eligible for a comprehensive benefits package, including:
Relocation Assistance: Up to $5,000 for eligible applicants
Health Insurance: Medical, dental, vision, life, and AD&D coverage
Retirement Benefits: 457(b) plan with employer match and LIUNA pension
Work-Life Benefits: Paid time off (PTO), Employee Assistance Program (EAP), longevity bonuses, and uniform allowance
Education & Savings: Tuition assistance and free care for employees and eligible dependents after insurance
If you are a tech-savvy, solution-oriented professional with strong problem-solving skills, a solid technical foundation, and a passion for helping others, we encourage you to apply!
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