IT Systems Administrator

Salary Range:

Essential Duties and Responsibilities:

• Administer and troubleshoot Windows Server, Active Directory, DNS, DHCP, Group Policy, file services, Microsoft Entra ID, Azure, and Microsoft 365.
• Maintain VMware vSphere (ESXi and vCenter), Dell PowerEdge servers, Dell PowerStore storage, and PowerProtect Data Domain systems, including provisioning, performance, capacity, and availability.
• Support enterprise backup, replication, and disaster recovery operations, including job monitoring, restore testing, and recovery documentation.
• Administer SCCM/MECM, WSUS, and Intune for endpoint management, software deployment (App Packaging), patch management, and compliance reporting.
• Implement system hardening, access controls, and security best practices across servers, endpoints, and supporting infrastructure.
• Participate in infrastructure upgrades, server migrations, system implementations, testing, and change management activities.
• Develop and maintain PowerShell scripts for administrative automation, routine maintenance, reporting, and troubleshooting.
• Administer Carbon Black and NetMotion, including policy configuration, exclusions, connectivity, and troubleshooting.
• Support cybersecurity initiatives, vulnerability remediation, security monitoring, and implementation of technical controls.
• Maintain Visio infrastructure diagrams, system inventories, technical SOPs, configuration records, and operational documentation.
• Resolve escalated support issues involving servers, authentication, virtualization, storage, and network services; coordinate with vendors as needed.
• Monitor infrastructure health and performance, investigate recurring problems, and recommend improvements to reliability and efficiency.
• Ensure compliance with organizational security baselines, patching requirements, internal policies, and IT standards.
• Participate in scheduled maintenance, recovery activities, and an IT on-call rotation as required.
• Perform other duties as assigned.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.  They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• High School Diploma required.
• Associate’s or Bachelor’s degree in Information Technology, Computer Science or related field preferred.
• Microsoft Certified: Azure Administrator Associate or equivalent Microsoft certification.
• CompTIA Network+, Security+, or Cisco CCNA preferred.
• Minimum of 4 years of experience in IT infrastructure, systems administration, and Tier 2 support.
• Experience administering Windows Server, Active Directory, Group Policy, DNS, and DHCP.
• Experience supporting Microsoft Entra ID, Azure, and Microsoft 365 services.
• Experience with enterprise network equipment, including Cisco switches and/or Fortinet firewalls, preferred.
• Experience with VMware vSphere (ESXi/vCenter); familiarity with Dell PowerEdge, PowerStore, or Data Domain preferred.
• Experience with SCCM/MECM, WSUS, Intune, or comparable endpoint management platforms.
• Experience with PowerShell scripting and administrative automation.
• Experience with server patching, software deployment, and enterprise backup/recovery operations.
• Experience with infrastructure monitoring tools such as SolarWinds, Zabbix, or similar platforms.

Knowledge/Skills/Abilities:

• Customer Service Orientation: Models professional, courteous support at all times.
• Problem-Solving Ability: Proactively identifies trends and implements solutions.
• Team-Oriented: Fosters collaboration within IT and across departments.
• Adaptability: Handles a variety of technical issues and adjusts to changing priorities in a dynamic environment.
• Attention to Detail: Maintains accurate documentation and compliance standards is a Must.
• Communication Skills: Clearly explains technical concepts to non-technical users and documents solutions in a professional manner.
• Reliability: Ensures consistent and dependable IT support across the organization.

Benefits

CCUA offers a generous benefits and compensation package to employees in full-time positions, with most benefits starting on the first of the month following 30 days of employment.

• Paid Time Off: 13 paid holidays plus an exceptional annual leave benefit to be used for vacation, personal and sick time.
• Medical: Three comprehensive medical plans offered as options for you and your dependents–including two plans with 100% paid coverage for the employee.
• Dental
• Vision
• Health accounts – employer sponsored HSA
• Flexible spending accounts
• Tuition reimbursement
• Life insurance, accidental death & dismemberment, short-term and long-term disability and more.
• Retirement: CCUA provides a great benefits and retirement package for its employees. Employees may begin participation in the 457 Deferred Compensation Plan on day one of employment. Employees have the flexibility to choose from a variety of investment options to help them achieve their retirement goals.
• Supplemental insurance – Accident, Hospital Indemnity, and Critical Illness

Health & Wellness

To encourage our employees to develop and maintain good health, CCUA offers access to the Healthy Lifestyles Wellness program as well as a membership allowance for the fitness center of your choice. From annual flu shots and biometric screenings to health risk assessments and periodic access to an on-site mobile mammography unit, the program offers something for everyone.

CCUA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

CCUA is an equal opportunity/equal access employer and considers all applications for employment without regard to race, color, sex, gender identity, sexual orientation, marital status, national origin, disability/handicap, Veteran status or any other protected group status under Federal, State, and local law. CCUA provides reasonable accommodation to qualified individuals with disabilities, in accordance with applicable law.

DRUG-FREE WORKPLACE

Clay County Utility Authority is a Drug-Free Workplace. All applicants selected for employment are subject to pre-employment drug testing. Continued employment may be contingent upon the successful completion of additional drug and/or alcohol testing as required by CCUA's Drug Testing policy.