IT Systems Administrator

Waltonen Engineering is looking for an IT Systems Administrator to join our team!

Responsibilities

Work under the guidance of the IT Manager

Schedule, image, install software, test, and deploy new PCs to users scheduled for refresh

Reclaim prior equipment, update documentation, and assist with the disposal process

Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed

Perform routine and scheduled audits of all systems, including backup

Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly

Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed

Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments

May require occasional travel to our Troy facility for support

Qualifications

1-3 years experience in desktop support services

Only United States Citizens can be considered

Must possess or be able to obtain security clearance

Must be able to pass background screening

Technical knowledge of hardware, including desktops, laptops, tablets, and workstations

Technical knowledge of PC internal components, including drives, cards, memory upgrades

Hands-on hardware troubleshooting experience

Working technical knowledge of current protocols, operating systems, and standards

Ability to operate tools, components, and peripheral accessories

Ability to read and understand technical manuals, procedural documentation, and OEM guides

Effective interpersonal skills and relationship-building skills

Written and oral communication skills

Ability to present ideas in user-friendly language

Analytical and problem-solving abilities, with attention to detail

Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment

Experience working in a team-oriented, collaborative environment

Willingness to work overtime as needed, with the ability to adapt to fluctuating workloads

Preferred Qualifications

Bachelor’s degree in Information Technology (IT) or a related field

Experience will be considered in lieu of a degree

Certifications such as A+ or Microsoft MC are a bonus

NIST/CMMC knowledge also a plus

Benefits

Medical, Dental & Vision Insurance

Vacation and Holiday pay

Employer matching 401K

Tuition Reimbursement

Flexible Spending Programs (FSAs)

Short-Term & Long-Term Disability insurance

Employee Referral Program

Additional Voluntary Benefit Programs

Off-site company events & Employee Luncheons

Who are we?

Waltonen Engineering, Inc. is an equal opportunity employer and will consider qualified applicants for all positions without regard to race, color, sex, religion, national origin, age, marital status, weight, height, or the presence of a non-job-related medical condition or handicap.

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