IT Systems Analyst Specialist - Sr. - Collaborative Environment

PRIMARY PURPOSE:

To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.

Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.

Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.

Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.

Meets deadlines and manages work to timelines.

Mentors team members.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as required.

SKILLS & KNOWLEDGE:

Strong knowledge of third party administration/claims management business and technology

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Self motivated

Ability to work in a team environment

Ability and willingness to take initiative

Ability to meet or exceed Performance Competencies

EXPERIENCE:

Six (6) years of related experience or equivalent combination of education and experience required.

Experience in multi-line claims management processes and system requirements strongly preferred.

EDUCATION:

Bachelor's degree required; major in computer science field preferred

WORK ENVIRONMENT:

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking