IT Systems & Storage Admin (ID1)

Our vision is to transform how the world uses information to enrich life for

all

.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As an IT Systems Manager at Micron Technology, you will support the acquisition, installation, maintenance, and administration of Micron’s core computing environment (servers, storage, operating systems and infrastructure). These systems are host platforms for Micron’s management, file, print, database, remote access, mail, web, manufacturing, and application (client/server) systems. System Managers specialize in hardware and operating system support, user support, account and permission management, and the performance management, security, and tuning of systems. You will work with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance.

Responsibilities and Tasks

Maintain systems.

• Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization.

• Maintain systems with the current OS, and software and firmware patches and upgrades.

• Maintain standards of operations, such as backups, naming standards, and configurations.

• Coordinate planned downtime and software installs of your assigned servers.

• Communicate system status and coordinate maintenance activities.

Define, design, and implement core system hardware and operating system solutions.

• Work with customers to gather requirements, and propose, engineer, and provision system solutions.

• Research and partner with vendors and management to select products that best meet company needs.

• Manage system setup and standardization of features and usage.

• Install, configure, support, and maintain hardware and operating system solutions.

• Create system documentation, testing, training, and post-deployment assessments.

Support day-to-day operations and provide customer support.

• Provide 24x7 on-call technical support and expertise for customer issues and service provider escalation.

• Monitor the environment for potential system issues and resolve appropriately.

• Adhere to the change management process for any planned maintenance, or when potential issues are identified.

• Provide training for new team members, computer services staff, and external support teams.

• Coordinate vendor-specific support and problem resolution.

Ensure the operational health (Security, Availability, Performance, Interoperability and Reliability) of the ID1 core computing resources.

• Establish and implement policies, procedures, and standards, and ensure conformance.

• Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (i.e., availability, contingency, and disaster planning).

• Adhere to Micron’s established processes and policies.

Continually work to improve operations.

• Define and adhere to established service and operational level agreements.

• Collect, monitor, report, and interpret operating metrics.

• Evaluate and test new software for compatibility with the computing environment.

• Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.

• Identify service improvement opportunities.

Provide system security and access.

• Partner with service providers and other IT teams to maintain user accounts, login scripts, user profiles, group additions, and renames.

• Adhere to Micron’s security policies for all managed services.

• Regularly audit systems to ensure they are meeting compliance requirements.

Evolve the computing environment to meet future demands.

• Analyze operating statistics and project future demands for service (i.e., capacity planning).

• Benchmark best practices where appropriate.

• Develop cost-effective solutions.

• Communicate and collaborate with peer groups (enterprise architects, security team, network team, etc.).

Education

Required - Bachelors Degree or equivalent work experience

• Computer Science

• Engineering - Computer

• Engineering - Electrical

• Engineering

• Related field of study

Desired

Certificate

• MCSE

• VCP

• RHCE

Experience

Required

2 years experience in any of the following:

Working with network architectures, TCP/IP, name resolution and directory services

Working with SAN and NAS storage, system backup processes, Fibre Channel switches

Working with Microsoft Windows Server, Solaris, or Red Hat Linux operating systems, VMware, Citrix, utilities, monitoring tools, and commands

Supporting a networked PC environment, running the current Windows environment or similar workstation

Working with Enterprise class server hardware technologies leveraged in a data center

Desired

4 years experience in any of the following:

Scripting (VB script, PowerShell, PERL, Python, Bash, etc.) or other programing Working with complex integrated server solutions such as SharePoint, SQL Server, LDAP, Exchange, etc.

Working with ITIL Processes and Business Process Management

Workplace

Travel Required? Yes 1-3 times a year. Domestic and possibly international. 1-3 weeks in length.

Environment

• Shift - 8+ hour shift, 5 days a week,

Physical Requirements

• Ability to lift up to 50 pounds

Additional Information:

Occasional mornings, nights, and weekends to meet international time zones.

Participation in a 24x7 On Call Support rotation.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

To learn about your

right to work click here. (http://www.justice.gov/crt/worker-information)

To learn more about Micron, please visit

micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [email protected] or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.