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IT Tech

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Job Description - IT Tech

IT Assistant – Field Support &

Sales Technology Solutions

Location Options: State College, Philipsburg, or Lewistown, PA

Employment Type: Full-Time

Nittany Oil Company is seeking an energetic, customer-focused IT

Assistant to join our team! This entry-level role is perfect for someone

who enjoys working hands-on with technology while building strong relationships

with internal and external customers. You will provide on-site technical

support, equipment installation, and field service across Central

Pennsylvania—so being comfortable with daily travel is essential.

We’re looking for a self-starter who not only solves technical challenges

but also approaches each visit with a service and sales mindset—identifying

opportunities to improve performance, streamline processes, and enhance the

overall customer experience.

Role Responsibilities

  • Deliver
  • exceptional IT support by troubleshooting, resolving, and following up on
  • technical issues.
  • Install,
  • configure, and maintain IT systems, software, and hardware for multiple
  • locations.
  • Provide
  • hands-on support for Gilbarco POS systems, fuel dispensers, camera
  • systems, audio systems, and PCs.
  • Manage your own
  • service schedule, providing timely solutions and proactive communication.
  • Travel daily
  • across Central PA to deliver on-site support and strengthen customer
  • relationships.
  • Participate in
  • training programs and continually develop product knowledge and
  • sales-focused service skills.
  • Be available
  • for an on-call rotational schedule to provide after-hours support when
  • critical issues arise.

Requirements

  • Valid driver’s
  • license in good standing; must be comfortable with daily travel across
  • Central PA.
  • Ability to lift
  • at least 50 lbs and work from various heights, including ladder work.
  • Willingness to
  • work in varied environments and on a wide range of equipment.
  • Strong
  • organizational skills and attention to detail.
  • Excellent
  • verbal and written communication skills—able to explain solutions and
  • highlight value to both technical and non-technical audiences.
  • Ability to
  • analyze complex information, prioritize multiple projects, and work
  • independently or as part of a team.

Preferred Qualifications

  • Associate’s
  • degree in IT or related field (or equivalent experience).
  • Previous
  • exposure to Gilbarco Passport POS or Verifone POS systems.
  • Familiarity
  • with Wayne or Gilbarco fuel dispensers.
  • Experience with
  • security camera systems and troubleshooting.
  • Knowledge of
  • ticketing systems for support case management.

Nittany Energy is a Drug-Free and Equal Opportunity Employer.

Work schedule

  • 10 hour shift
  • Weekend availability
  • Monday to Friday
  • On call
  • Holidays
  • Overtime
  • Day shift
  • 8 hour shift
  • Night shift

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee discount
  • Paid training
Original job IT Tech posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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