IT Technical Deployment Engineer

Technical Deployment Engineer

Location:                 Fort Collins, CO or Austin, TX
Department:           PCS-4 Delivery

Position Type:         Full Time, Benefit Eligible

REQ #:                    

To Apply: 

Please reference Job Title, REQ# in subject line - send your cover letter, with salary history and resume to:  http:\\[email protected]

COMPANY SUMMARY

Do you imagine yourself arriving at your workplace eager to contribute, excited to learn and have fun taking part in a high energy, fast paced, and winning culture? Prospective candidate… meet HEIT! 

At HEIT, you have the opportunity every day to be part of a successful, productive team where your unique skills and abilities are recognized, valued and respected by the entire organization. As a HEIT professional, be held accountable to taking ownership of your work, your career, and reap the rewards for going above and beyond to make an impact and drive results. HEIT professionals embrace a “do what you say” attitude, innovative mentality and an unwavering focus on client excellence.

HEIT is changing the world of technology delivery within the community financial services industry and we’re excited you are interested in joining our team. Share in our vision of transforming technology management for superior banking performance, and promote our mission of enabling community financial institutions to win through superior technology, strategy and delivery. 

You bring the skills, the ideas, the expertise, and the passion. We'll bring the competitive benefits, long-term growth opportunities, and the satisfaction of a job well done at the end of the day. Think you have what it takes to join our team?

Position Responsibilities

The Technical Deployment Engineer is responsible for on-boarding clients onto our PCS-4 platforms as well as deploying new HW/SW.  This hands-on role includes working with network devices, servers and desktops for hand-off to the HEIT NOC for performance and security management.

• On-board our managed services clients onto our security and performance platforms. 


• Perform conversions from our old performance/security technical platforms to our new ones.


• Implement ASA/Fortigate Firewalls


• Implement low-end Cisco routers and switches.


• Document client networks, including Diagrams, device configs, etc.


• Training of clients IT staff on HEIT’s Managed Services.


• Troubleshooting, problem management & resolution.


• Work closely with our NOC to ensure a smooth transition for ongoing management.

Position Requirements

• Strong foundational knowledge of networking and systems management protocols.
  
  
  
  • Knowledge of configuring SNMP (v3), WMI.
  
  
  
  


• 2+ years of system admin experience with Windows Server/Desktop.


• 2+ years configuring Cisco ASA’s/IPS and appliances.


• 2+ years configuring Cisco routers and switch’s.


• Work as part of the Managed Services Deployment Team.


• Highly organized and excellent at time management.


• Excellent communication skills, both written and verbal.


• Attention to detail.


• Ability to pick up new technology quickly.


• Ability to travel from 50% to 75% across the USA.


• Ability to work with banking clients IT departments and business leaders.


• Must work out of Austin, Texas office or Fort Collins, Colorado office.

Ideal Candidate Preferences [the following are desired, but not required to apply for this position]

Experienced in providing Professional Technology Services in the financial industry, including Community Banking and Credit Union services.

Experience with SIEM technology.

Experience with Fortigate UTM appliances.

Experience with N-central, Kaseya, Cisco MARS, SCOM.

Experience with Linux.

Experience with VMWare or Virtual Server.

Knowledge deploying Websense or other URL filtering technology.

Knowledge of deploying Postini, PGP.

Experience with Autotask.

CULTURE

HEIT is a group of energetic, professional, and highly motivated people taking on the IT and IT Security challenges of today. We place a great deal of responsibility and trust in our team members, which is the reason why our company has proven to be the #1 choice for customers. HEIT offers challenging work, great team members, competitive compensation, and a continuous learning environment.

We are seeking top-notch individuals that have the experience to provide business solutions using technical strategies. It is critical that you have a business background in adding "value" to customers.

BENEFITS

HEIT is pleased to offer all full-time benefit eligible employees:

Competitive salary

Medical Benefits

401K

Paid Time Off (PTO)

Paid Holidays

Incentive based ongoing training

Continual career growth – with a certification plan and training

Superb, hands-on experience opportunity for career advancement and technical development

Long-term career opportunities

Potential stock options

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job duties required to be successful in this position.