IT Technical Support

Take your next step with Saulsbury Industries!

Location: Odessa, TX

Type: Full Time

General Information/Job Summary

Responsible for providing onsite and remote technical support for the offices this individual is assigned to as well as remote support to other offices to include Saulsbury’ s Corporate offices.  This will include troubleshooting systems at the Houston Office, coordinating installations with the main IT Department Management.

Responsibilities/Competencies

• Network printers, troubleshoot and repair desktop and laptop computers
• Provide support and assistance to other members of IT staff as needed
• Joining computers to the domain
• Managing work order tickets via our web based work order tracking system
• Perform miscellaneous clerical functions and special projects as assigned

Requirements

• Minimum 3 years’ experience, Microsoft Windows Networking, Windows 7
• Ethical and professional behavior
• Adaptable, team player
• Good interpersonal skills
• Ability to take direction, work well with others in a fast paced environment
• Understanding of the confidentiality requirements of records
• Adheres to the attendance requirement

**The satisfactory completion of a credit check is required for this position. **

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand for extended periods of time.
• Ability to walk the property and laydown yards.
• Ability to carry up to 50 pounds.