IT Technician

IT Technician

Essential Functions:

• Install and/or replace new personal computers


• Set up Peco, Microsoft Office, and other applications.


• Install and/or replace printers.


• Setup, configured, and troubleshoot network printers.


• Connect network printers to personal computers.


• Troubleshoot and correct personal computer problems reported by Team Members.


• Communicate computer equipment changes to the Infrastructure Team.


• Replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.


• Interact with hardware support vendors to facilitate repair of computers still under factory warranty.


• Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.


• Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.


• Identify and report any suspicious situations to immediate supervisor or plant management official. 

Physical/Mental Requirements:

• Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.


• Standing/walking 100% of the workday, as well as sitting for long periods of time.


• Lifting various computer-related equipment.


• Able to bend, stoop, and climb steps.

Qualifications:

• Strong verbal and written communication skills.


• Able to multi-task and prioritize.


• Experience in a fast-paced environment.


• Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.


• Good understanding of network concepts and terms


• Ability to work independently with little or no supervision.