IT Technician (Level 1 Help Desk)

Company : Zella Technologies

Job Type : Full Time

Hammond, Louisiana

Job Description - IT Technician (Level 1 Help Desk)

About the Role

We are looking for an IT Technician to support technical operations at our Hammond location.

This role blends warehouse responsibilities with Level 1 help desk support, onsite technical

work, and basic cabling.

Key Responsibilities

• Handle shipping/receiving and assist with inventory management

• Provide Level 1 help desk support, including basic troubleshooting of hardware,

software, and network issues

• Perform onsite installs, troubleshooting, and general technical support

• Run and terminate network cabling (e.g., CAT6)

• Assist with various operational and technical tasks as assigned

• Travel occasionally for onsite work at other locations

Requirements

Qualifications

• Experience or familiarity with Level 1 help desk support

• Basic understanding of IT systems, hardware, and troubleshooting

• Experience with cabling or willingness to learn

• Strong problem -solving skills and attention to detail

• Ability to lift and move equipment as needed

• Valid driver’s license and ability to travel when required

If you think you are the best fit, feel free to contact us and send your CV to: [email protected] and please CC: [email protected]

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IT Technician (Level 1 Help Desk)

Job Description - IT Technician (Level 1 Help Desk)

Requirements

About the Company

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