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Jackson Square Animal Clinic- Client Service Representative

icon building Company : Vetevolve
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Jackson Square Animal Clinic- Client Service Representative

Who is VetEvolve?


VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!


 

Ideal candidate:
Experience as a veterinary receptionist is a must!



  • Ability to Multi-Task

  • Has excellent interpersonal skills

  • Exceptional customer service skills

  • Has strong verbal and written communication skills

  • Ability to perform in a fast-paced environment

  • Self-Starter

  • Ability to communicate in a respectful manner to both clients and other staff

  • Basic knowledge for Dogs, Cats and Exotics

  • Experience with Cornerstone a plus!



Minimum of 1 year customer service representative experience in a veterinary medical setting preferred.

Job Overview:
We are seeking a full-time customer service representative to join our close-knit team!  We are a busy, two doctor practice seeing dogs, cats and exotics.  We also utilize two-way texting platforms and self-scheduling for client convenience.

Job Responsibilities include, but not limited to


  • Scheduling appointments

  • Greeting clients and patients

  • Answering and directing incoming calls

  • Processing transactions

  • Client education

  • Maintaining cleanliness of reception area and lobby

  • Responding to emails and texting platform messages in a timely manner



Knowledge, Skills and Abilities:



  • Computer experience is required

  • Ability to multi-task and be proactive

  • Ability to triage, prioritize and possess excellent time management skills.

  • Close attention to detail is crucial


Benefits:


 



  • 401(k)

  • Health Insurance

  • Paid Time off

  • Vision and Dental Insurance

  • Pet Discounts

  • Uniform Allowance

  • Paid Holidays


 

Ready to Learn More?


We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Original job Jackson Square Animal Clinic- Client Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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