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Janitorial Account Manager

Job Description - Janitorial Account Manager


Peak Workforce Solutions (Newbold) is seeking a Janitorial Manager for our client in Tulsa, OK who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties.


The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

 


Compensation and Benefits:


Salary: $56,000 per year


Benefits:



  • Competitive base salary

  • Company laptop and cell phone

  • Paid vacation/holiday

  • 401K with company match

  • Health/Dental/Vision Insurance

  • Employee Assistance Program (EAP)

  • Employee Discount Program



 

 

Management



    • Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces

    • Ensure compliance with cleaning schedules and quality standards

    • Conduct regular inspections to maintain a clean, safe mall environment



Staff Supervision



    • Recruit, train, schedule, and supervise janitorial team members

    • Monitor performance and provide coaching, feedback, and disciplinary actions when needed

    • Ensure proper staffing levels for peak and off-peak hours



Client Relations



    • Serve as the primary point of contact for mall management and tenants

    • Address concerns, complaints, and service requests in a timely and professional manner

    • Maintain strong relationships to ensure customer satisfaction



Quality Control



    • Implement and maintain cleaning standards and procedures

    • Perform routine audits and inspections

    • Ensure use of proper cleaning methods, equipment, and chemicals



Safety & Compliance



    • Ensure all staff follow OSHA and company safety policies

    • Maintain proper documentation for safety, incidents, and compliance

    • Conduct safety training and enforce safe work practices



Budget & Inventory Management



    • Manage labor costs, supplies, and equipment budgets

    • Order and maintain inventory of cleaning products and equipment

    • Identify cost-saving opportunities while maintaining quality



Equipment Management



    • Coordinate with external vendors for specialized cleaning or maintenance services

    • Ensure equipment is maintained, repaired, or replaced as needed



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