Japanese Bilingual Client Service for a Japanese Mega Bank - Fast Hire

Must have Business or higher level of Japanese skill and Customer Service experience 
4days/wk in Office of Hybrid working style 

Monitor maturing loans, deposits and foreign exchange (FX) transactions, proactively reaching out to the clients to ensure the client’s funding, saving and forex needs are properly addressed each day.
Determine the rate applicable to the clients based on the relationship status and credit approval conditions and seek funding rates from Global Market Division Instructs the back-office operations to proceed with booking the transactions once the terms and conditions of the products are agreed upon ensuring those meeting approved conditions confirming sufficient credit capacity, Close foreign exchange deals (buying and selling) with all major currencies for spot dates and also set forward option contracts
Maintain full understanding of the Bank's internal policies and procedures relevant to credit policies (ACP/ACRP), transaction banking products, acquire knowledge and keep abreast of overall banking operation and products as well as the financial market conditions;
Work with Transaction Banking Client delivery team to follow up with the client to address any issues
Participate in departmental and JCB cross unit projects;
Update and maintain a variety of databases; retrieve data to produce reports, conduct analyses, and respond to client and management inquires;
Excellent communication skills in English and Japanese with attention to details and problem-solving capacity is required (Japanese language proficiency is required)
Be able to communicate effectively and build positive working relationships with various internal partners
Knowledge of basic PC applications (MS Word, Excel and PowerPoint) Basic knowledge of accounting principles