Japanese-Speaking Luxury Brand Assistant Store Manager

Summary:

A luxury leather-goods brand is seeking Japanese-Speaking Luxury Brand Assistant Store Manager. This is Full-Time position.

The brand is renowned for its sophisticated design and high quality, holding a unique position in the luxury fashion market.

Your role will involve supporting the Store Manager and ensuring the smooth operation of the store.

Specifically, you will be responsible for staff management, implementing initiatives to boost sales, inventory management, and customer service.

Location: Honolulu, Hawaii, USA

Job Type: Full-Time

Work Hours: Shift schedule between 10am to 7pm

Work Days: 5 days per week (shift system including weekends and holidays)

Work Type: In-person

Starting Date: January or February 2026

Skills and Qualifications:

• Maintain and manage daily operations smoothly to ensure high efficiency and service standards
• Utilize KPIs (store visits, purchase rate, average transaction value) to contribute to store performance improvement
• Leverage CRM (Customer Relationship Management) systems to drive enhanced customer experiences
• Maintain store displays aligned with brand image and achieve effective Visual Merchandising (VMD)
• Maintain accurate inventory control and optimal stock levels
• Train, develop, and mentor store staff
• Manage store staff shift schedules
• Handle customer complaints

Salary: Annual salary $50,000+ (fixed salary, negotiable based on experience) + Incentives (10-20%)

Benefits:

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off
• Sick Leave
• Pay raise
• Free Parking
• Employee discount

Requirements

• Experience in customer service/sales within luxury brand retail or luxury hospitality (3+ years in a leadership role preferred)
• English required; Japanese at a customer service level
• Proficiency in MS Office
• Proficiency in POS CRM systems
• Team-oriented with leadership potential
• Strong communication skills
• Analytical skills to assess store performance metrics and identify issues, plus problem-solving ability to develop and implement concrete solutions based on analysis