JARS IT Associate

IT Associate

JARS Cannabis - Arizona (Multi-Site: Retail, Grow, Corporate)
Salary: $65,000 - $75,000 per year

About JARS Cannabis

JARS Cannabis is a fast-growing, multi-state cannabis retailer focused on operational excellence across retail, production, and corporate environments. Our IT team plays a critical role in ensuring all systems, devices, and locations remain fully functional and secure.

Position Overview

The IT Associate supports day-to-day IT operations across all JARS locations, including dispensaries, grow/production sites, and corporate users. This is a hands-on role focused on troubleshooting technical issues, maintaining systems, and ensuring all locations remain operational.

Key Responsibilities

• Provide technical support for POS systems, hardware, and software across all locations


• Troubleshoot network connectivity, devices, and infrastructure issues


• Manage IT service requests and maintain accurate documentation


• Support onboarding/offboarding, system access, and security protocols


• Track and maintain IT inventory, hardware deployments, and repairs


• Assist with Microsoft 365, SaaS platforms, and system administration


• Provide on-site support for store launches, issues, and installations as needed


• Coordinate with vendors and support IT projects and system improvements

Qualifications

• Strong troubleshooting and technical support experience across hardware and software


• Experience supporting POS systems, printers, and networked devices


• Knowledge of networking fundamentals (firewalls, routers, access points, DNS)


• Familiarity with Microsoft 365 and device management systems


• Ability to manage multiple service requests and prioritize effectively


• Strong attention to detail and documentation skills

What We're Looking For

• Hands-on, solutions-oriented mindset


• Strong organizational and time management skills


• Ability to work independently across multiple locations and systems


• Clear communication and ability to support non-technical users


• Adaptability in a fast-paced, multi-site environment

Schedule & Work Environment

• Full-time, in-person role based in Arizona


• Travel to dispensaries, grow sites, and corporate locations required

Compensation & Benefits

• Salary: $65,000 - $75,000 per year


• Health, dental, and vision benefits


• Employee discounts


• Growth opportunities within a rapidly expanding company

How to Apply

Apply through Indeed with your resume. Candidates with hands-on IT support experience in multi-site environments are strongly encouraged to apply.