Jelani Residential Care Monitor

Position Overview:

The Care Monitor works closely with onsite staff, providing support and monitoring of site to ensure a safe environment for staff and residents. Site Monitor reports to the House Manager. 

The schedule for this position is shift-based. Day shifts are from 7am-3pm, Swing Shift are from 3pm-11pm, and Overnight are from 11pm-7am. Shifts may change as needed to meet operational needs.  

Duties and Responsibilities: 

• Refer any operational, security or client issues, including de-escalation needs, to the House Manager.  
• Provide support for client needs, including conducting wellness and perimeter checks, documenting client activities, ensuring house chores are completed, and verifying that clients are attending to their children.
• Engage participants to help orient to the site.
• Support monitoring the site and reporting violations of house rules and regulations. 
• Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.). 
• Assist with setting up participant intake tables. 
• Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff. 
• May be given other duties in support of the site management. 
• Flexible and willing to perform other tasks as assigned. 

Required Qualifications: 

• Understanding of substance use and harm reduction strategies preferred 
• Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.  
• Ability to work successfully both independently and cooperatively.  
• Ability to speak, read, and write clearly in English.  
• Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.  
• All information seen/heard at site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.  
• Sign in and out daily.  
• Complete the Activity Log form for every shift.  
• Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.). 
• Previous government relations, non-profit and grassroots organizing experience strongly preferred. 
• Non-Profit experience working in local or state government preferred.

Physical & Additional Requirements: 

• Mandated Court Reporting
• Regular and reliable job attendance. 
• Valid California’s Driver’s License (if duties require). 
• Effective verbal and written communication skills. 
• Proficiency in computer skills, including knowledge of Microsoft Office, Avatar, internet browsers, etc. 
• Exhibit respect and understanding of others to maintain professional relationships. 
• Independent judgement in evaluation options to make sound decisions. 
• Ability to work effectively in an open office environment surrounded by moderate noise and distractions. 
• Frequently required to sit; occasionally walk and stand; travel from the building to other sites. 
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. 
• The employee must be able to meet deadlines with time constraints.  
• May be asked to occasionally work irregular or extended hours while performing job duties. 
• Able to meet required state, federal, local and BVHP standards. 
• Live Scan fingerprinting and TB clearance as well as any other medical vaccinations may be required. 
• As part of our commitment to maintaining a secure environment, all candidates selected for this position will be subject to a comprehensive background check clearance. This clearance is a standard part of our employment process and is conducted in accordance with applicable laws and regulations. 

EEO STATEMENT:

Bayview Hunters Point Foundation is a welcoming space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply. Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer.